CARSTAR Fred Beans Doylestown

4.8 (6,840reviews)
95%
1100 Airport Boulevard,  Doylestown,  PA  18902
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Shop AssistantSparkles

In operation 51 years.

We are a full service collision center servicing all makes and models. Proud to be part of the Fred Beans family of dealerships. I-car Platinum. Ford F-150 certified. Aluminum certified. Ford and Lincoln certified. Nissan and Infiniti certified. Hyundai Certified, Fiat & Chrysler certified as well as KIA certified. All our repair carry a limited Lifetime warranty at any CARSTAR location nationwide

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Genesis
Hyundai
I-Car
Jeep
Ram
Subaru
Volkswagen
Call
Email

Reviews (6,840)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, clear and proactive communication, and timely repairs. Many highlight the friendly, professional, and knowledgeable staff who made stressful situations easier. Repairs are frequently described as flawless, with vehicles returned looking brand new, often cleaned and detailed. Text and call updates are widely appreciated for keeping customers informed throughout the process. Several customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including inconsistent communication during longer repairs, occasional quality issues such as misaligned parts or incomplete work, and delays beyond promised timelines - all noted directly from customer comments. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"Everything from the office staff to the work on the car was perfect!!"
"Carstars were great. Communication 1010, Customer service 1010 and the ability to take over, work with the insurance company and take stress ..." Read more
"Great quality of work; incredible customer service, and exceeded all expectations, including completing the job ahead of schedule"
"See first comment, excellent customer service, the best I've found."
"... services when other collision places would not. Their friendly greeting, and willingness to do the job, although small, made me realize that I would gladly ..." Read more
"I received multiple text messages and calls. Communication was top notch."
"... best part of the experience was the communication. My questions were always answered, and there was always a friendly voice that picked up the phone when I called for updates." Read more
"Carstars were great. Communication 1010, Customer service 1010 and the ability to take over, work with the insurance ..." Read more
"Communication was outstanding. The messages were sent weekly to keep us informed. Impressed with the amount of ..." Read more
"They were pleasant but the communication was poor. I never knew what was going on with my car or why it took so long to repair if I ..." Read more

My Experience

Car Star has repaired my car three times. I am certisfied for the quality of the repairing. Thanks for your excellent job.

My Experience

My Experience

THANK YOU EVERYONE AT CARSTAR FRED BEANS. THIS WAS MY VERY 1ST ACCIDENT SO I DID NOT KNOW WHAT TO EXPECT. THEY MAKE YOU FEEL LIKE FAMILY. I LOVE THE LADIES AT THE FRONT DESK; MY BESTIES SMILE AND PAUL WAS VERY PATIENT AND HELPFUL IN EXPLAINING ALL THAT I NEEDED TO KNOW. MY RIDE HOME WAS LIKE THE VERY FIRST DAY OF PURCHASE. MY CAR LOOKED JUST LIKE IT DID ON THE SHOWROOM FLOOR. THANK YOU EVERY ONE SOOOOOO VERY MUCH 😊 BUT I HOPE & PRAY I NEVER HAVE SEE THEM AGAIN FOR THIS REASON OTHER THAN TO SAY HELLO....SMILEV💕

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very likely to recommend

Repair Quality

Excellent workmanship. Very pleased Van looks great Thank you

Customer Service

The service women were helpful, understanding, pleasant and knowledgeable

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

2nd time using Beans CARSTAR and Tom and the crew are great!

My Experience

Likely to Recommend

If you are looking for a Hyundai Certified Center specifically and this is the closest, save yourself some stress by picking a different one. We have reported these concerns to Hyundai on different levels.

Repair Quality

Our 2026 Hyundai Sante Fe was returned to us with a headlight still damaged, various scratches and issues including damage they caused that wasn’t there prior in an area the accident didn’t impact, 21 issues marked in total. They took it back for a week to correct their work, when I came for pickup the vehicle was showing multiple codes including powertrain issue & had a dead battery, that was resolved. There are currently swirl marks from improper buffing in our hood and they are denying damaging our door handle when we have proof it wasn’t beforehand.

Customer Service

Our vehicle sat after insurance estimate for 3 business days 5 total with no communication, they blamed that on us and the insurance company. We have yet to hear back about the hood issue or our dispute of the door handle damage not having been there prior. We needed additional rental time because of their failure to complete the work properly initially, they denied that request at first then agreed.

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Very good service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Everyone was so helpful throughout the whole process Great customer service Thank you Carolyn Fox

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

The staff went over and above their duties to make sure that everything was done correctly. I will not soon forget their kindness and professionalism.

Likely to Recommend

Repair Quality

My Bronco looks like new!

Customer Service

I would like to give a better rating than "10" because the staff was so much better than a 10.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Pleasure to work with Kept me up to date on the car’s progress Did a great job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

The final bill was twice as costly as the estimate. This would be an issue if I was paying the bill directly. Mine was fully paid by ins. Co. This issue should be addressed during future estimates. Customer should be informed of this possibility. How often is estimate so different from final bill?

Repair Quality

Quality timely workmanship.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

All done very well. Glad it only took another weekend to be done

Customer Service

Not sure why it took till the day I picked up to solve the deductible issue

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service all around.

Customer Service

Great service, nice people

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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