CARSTAR Fred Beans Newtown

4.9 (2,606reviews)
98%
10 N Sycamore St,  Newtown,  PA  18940
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Shop AssistantSparkles

In operation 49 years.

CARSTAR of Newtown Collision Center, (Now apart of the Fred Beans Group) repairs all vehicle makes and models, both foreign and domestic! The CARSTAR of Newtown Collision Center has been serving the Newtown, Bucks County community since 1958, previously as Bill Marsh Collision Center. Quality of work is the #1 priority for our certified auto body repair technicians. We take pride in every collision repair we make and accept nothing but excellence. We earn top ratings from insurance companies for perfection in our work, making repairs at the rates that conform to insurance estimates and for our professionalism. We repair all makes and models of cars, trucks, SUV's & vans so please visit us... Estimates are always FREE! We are a direct collision repair facility for most major insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car
Subaru

Reviews (2,606)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail, with many noting that their vehicles looked brand new upon return. The team received high marks for proactive communication, including daily text updates that kept customers informed throughout the repair process. Timeliness was frequently highlighted as a strength, with numerous customers pleasantly surprised that repairs were completed ahead of schedule. The seamless coordination with insurance companies and rental car arrangements was also widely appreciated. A few customers noted areas for improvement directly from their experiences, including occasional inaccuracies in automated text notifications regarding pickup dates, longer-than-expected repair durations in some cases, and isolated concerns about responsiveness. Overall, the vast majority of customers expressed strong satisfaction and indicated they would return and recommend the shop to others.
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"... kept me updated throughout the repair process, and the quality of the work was outstanding. My car looks brand new. I highly recommend CARSTAR for anyone needing reliable ..." Read more
"... the staffs 100 per cent approval. I was thrilled!! The staff exceeded ALL possible expectations. Personally listen and evaluated all my concerns and ..." Read more
"Thank you thank you thank you. The repairs on my truck were excellent. The repair was great. You cant notice there was any damage. The staff was ..." Read more
"Thorough, professional and courteous service Car fully repaired on time returned cleaner than I expected Heartily recommend !"
"Communications and customer service were excellent, and overall my car looks very good. There are one or two imperfections ..." Read more
"... and everything went smoothly from start to finish. My car was actually repaired before the estimated date! It looks beautiful and I am satisfied. I would highly ..." Read more
"I appreciate the regular updates and tha my cat repairs were finished on time. The customer service was excellent! ..." Read more
"The job took 8 business days longer than anticipated, and the car was being repaired for over a month. ..." Read more
"The folks at CARSTAR were amazing. Professional, courteous and fast. Thank you!"
"... my Volvo worked on after a little fender bender. Car star kept me posted every step of the way via text messages and setting expectations!!! I would wholeheartedly ..." Read more
"I was updated daily with the status of the repairs. They handled the insurance and rental car without ..." Read more
"Text updates were fantastic"
"... fixing my car and making it look like new again! My only recommendation would be better communication with regular status updates. All I received were three ..." Read more
"Professional and cordial staff. Accurate time estimate and excellent communication throughout the process. Repairs appear to be top shelf."

My Experience

Likely to Recommend

Great job

Repair Quality

Great job .. very happy

Customer Service

Great service .. top notch .. they kept me informed every step of the way .. extremely pleasant in person

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Awesome job thanks

Customer Service

Returned Clean

My Experience

Thank you for a totally positive experience!!

Likely to Recommend

Repair Quality

Customer Service

A special thank you to Tom and Kim for making the process go so smoothly from start to finish! Mark

Returned Clean

Likely to Recommend

Can't imagine a better body shop

Repair Quality

Car had extensive damage. It looked great after repair

Customer Service

They arranged a rental car pick up and return

My Experience

Great service and great work

Likely to Recommend

Repair Quality

Everything from soup and nuts was 100% awesome Kim at the front desk is so courteous and sweet. I will highly recommend this place.

Customer Service

My Experience

Kim was great at communications and the service was wonderful. Great job

Likely to Recommend

Definitely

Repair Quality

Fabulous repair work and communication!

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

My car looks beautiful. They kept me updated every step of the way. Tom always let me know what was happening and returned my calls promptly.

Customer Service

Tom was great. The ladies who answered the phone at the desk were wonderful

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fantastic job thank you

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great service!

My Experience

It took too long, two weeks longer than estimated. Work quality looks good.

Likely to Recommend

Repair Quality

I was very happy with Carstar. Friendly took with and my car was fixed within a few days. They gave me an update very day.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Higher than 10

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have had 2 very positive experiences with Carstar in Newtown.

Repair Quality

Carstar Newtown is the best!

Customer Service

The technicians are professional, upfront, and helpful in their guidance.

Returned Clean

Likely to Recommend

Wouldn't go anywhere else. Not kidding

Repair Quality

Everyone was amazing, we are so impressed with how quickly the work was done and how communicative your team was. Dan and the wonderful woman at the desk who helped us are amazing! Most painless repair ever!

Customer Service

Amazing

Returned Clean

My Experience

Great customer service and fast turnaround time.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean