CARSTAR Fred Beans Newtown

4.9 (2,561reviews)
98%
10 N Sycamore St,  Newtown,  PA  18940
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Shop AssistantSparkles

In operation 49 years.

CARSTAR of Newtown Collision Center, (Now apart of the Fred Beans Group) repairs all vehicle makes and models, both foreign and domestic! The CARSTAR of Newtown Collision Center has been serving the Newtown, Bucks County community since 1958, previously as Bill Marsh Collision Center. Quality of work is the #1 priority for our certified auto body repair technicians. We take pride in every collision repair we make and accept nothing but excellence. We earn top ratings from insurance companies for perfection in our work, making repairs at the rates that conform to insurance estimates and for our professionalism. We repair all makes and models of cars, trucks, SUV's & vans so please visit us... Estimates are always FREE! We are a direct collision repair facility for most major insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car
Subaru

Reviews (2,561)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs described as flawless, top-notch, and leaving vehicles looking brand new. The front desk and service staff were frequently highlighted for their professionalism, friendliness, and helpfulness. Communication was a standout strength, with customers appreciating daily text updates and proactive status notifications throughout the repair process. Timeliness was also well-regarded, with many vehicles completed on or ahead of schedule. A few customers noted areas for improvement directly, including occasional inaccuracies in automated text notifications, delays beyond initial estimates, and limited responsiveness to phone inquiries, but these were exceptions in an otherwise overwhelmingly positive set of reviews.
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"... kept me updated throughout the repair process, and the quality of the work was outstanding. My car looks brand new. I highly recommend CARSTAR for anyone needing reliable ..." Read more
"Thorough, professional and courteous service Car fully repaired on time returned cleaner than I expected Heartily ..." Read more
"They repaired my Camaro perfectly. A+++. If you need your car repaired, this is the place ..." Read more
"Outstanding white glove service"
"Friendly and professional staff. Work was done timely and completely. Communication through the process was excellent."
"Thorough, professional and courteous service Car fully repaired on time returned cleaner than I expected Heartily recommend !"
"... provided clear and prompt communication and even got the repairs completed about 3 days earlier than expected. Would definitely recommend." Read more
"... and everything went smoothly from start to finish. My car was actually repaired before the estimated date! It looks beautiful and I am satisfied. I would highly ..." Read more
"... next anticipated date was Monday per the texts, but it wasnt done until Tuesday. So that part could be improved." Read more
"The job took 8 business days longer than anticipated, and the car was being repaired for over a month. ..." Read more
"I was updated daily with the status of the repairs. They handled the insurance and rental car without ..." Read more
"Daily communications never missed a day."
"Get your texting service fixed. This experience after the pick up has been distracting ..." Read more
"... look like new again! My only recommendation would be better communication with regular status updates. All I received were three automated computer texts ..." Read more
"... my Volvo worked on after a little fender bender. Car star kept me posted every step of the way via text messages and setting expectations!!! I would wholeheartedly ..." Read more

My Experience

Excellent processional service. All people very friendly and knowledgable.

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Returned Clean

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My Experience

I am immensely pleased with my car repairs and I would definitely use them again if needed.

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Very impressed with the quality of the service and the updates.

Repair Quality

Quality service.

Customer Service

I received updates regarding the progress which was very appreciated.

Returned Clean

My Experience

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Repair Quality

Car star has always been very diligent about correctly, completing my repairs and updating me often and promptly

Customer Service

Same comments

Returned Clean

My Experience

No comments. Thank you!

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Repair Quality

I am happy, except for the fact that my key was either replaced or reprogrammed and the buttons don’t work. I was told to go to dealer but that wasn’t part of estimate and I have to pay $300 out of pocket. My key worked when I brought it in.

Customer Service

I am happy, except for the fact that my key was either replaced or reprogrammed and the buttons don’t work. I was told to go to dealer but that wasn’t part of estimate and I have to pay $300 out of pocket. My key worked when I brought it in.

Returned Clean

My Experience

Excellent sercice

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Very easy to manage repairs. Great communication. Made renting a car seamless. All repairs done well.

Customer Service

Very courteous!

Returned Clean

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My Experience

Very streamlined process from start to finish. Excellent customer service and I was kept informed at every stage. Would definitely recommend to others!

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Returned Clean

My Experience

Very satisfied. Great staff too.

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Repair Quality

They did a beautiful job. No complaints there. There was a delay that could have been better communicated.

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Returned Clean

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Everyone was great

Customer Service

Kim was excellent

My Experience

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Super qualified and nice people to work with-

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CarStar staff in Newtown was very pleasant and efficient, they made the whole process very easy.

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Returned Clean

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Car star met my expectations. Highly recommended.

Repair Quality

Car repair completed in timely manner

Customer Service

Very good with updating with car repair progress.