CARSTAR Fred Beans Doylestown

4.8 (6,813reviews)
94%
1100 Airport Boulevard,  Doylestown,  PA  18902
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Shop AssistantSparkles

In operation 51 years.

We are a full service collision center servicing all makes and models. Proud to be part of the Fred Beans family of dealerships. I-car Platinum. Ford F-150 certified. Aluminum certified. Ford and Lincoln certified. Nissan and Infiniti certified. Hyundai Certified, Fiat & Chrysler certified as well as KIA certified. All our repair carry a limited Lifetime warranty at any CARSTAR location nationwide

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Genesis
Hyundai
I-Car
Jeep
Nissan
Ram
Subaru
Volkswagen

Reviews (6,813)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as impeccable, flawless, and like new. Communication stands out as a major strength, with many appreciating proactive text and phone updates throughout the repair process. Timeliness is also highly regarded, as numerous customers noted their vehicles were completed ahead of schedule. The staff is widely commended for being friendly, professional, and helpful. A few customers noted areas for improvement directly in their feedback, including occasional delays without clear explanations, rare instances of incomplete repairs, and inconsistent proactive communication mid-repair.
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"Everything from the office staff to the work on the car was perfect!!"
"The car looks beautiful and the people are beautiful couldnt be better"
"The work done on my car was impeccable. The damage is gone."
"Great quality of work; incredible customer service, and exceeded all expectations, including completing ..." Read more
"The repair looks fantastic with excellent colour matching and a great warranty."
"I received multiple text messages and calls. Communication was top notch."
"... best part of the experience was the communication. My questions were always answered, and there was always a friendly voice that picked up the phone when I called for updates." Read more
"Cant say enough about the excellent communication"
"They were pleasant but the communication was poor. I never knew what was going on with my car or why it took so long to repair if I ..." Read more
"Communication was outstanding. The messages were sent weekly to keep us informed. Impressed with the amount of ..." Read more

My Experience

Very smooth from start to finish everything easy excellent absolutely smoothly in all aspects

Likely to Recommend

Definitely

Repair Quality

Customer Service

Staff very friendly and helpful. Michele at the front desk was very helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Did a great job but communication was lacking

Likely to Recommend

Repair Quality

excellent service and communications,Car was fixed perfectly ,looks new and runs like the great car we like Thank you to all at Carstar

Customer Service

Returned Clean

My Experience

Despite some unanticipated delays, Paul called me to apologize, and that made me feel more comfortable about the genuine effort that CarStar was dedicating to get the repairs done.

My Experience

My Experience

Paul and the team were the best!

My Experience

I feel there were a couple missed spots on the outside of the car that could have been better buffed out

Likely to Recommend

Repair Quality

Areas of car not cleaned as normal for a full detail

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The VW emblem on the front of the car was not replaced but glued and you can still see the seam where it was glued.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Was easy to drop off and pick up my car.

Customer Service

The tall woman with dark hair was professional and engaging as was the gentleman who talked with me about the car (sits in cubicle near front desk)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very polite and attentive

Repair Quality

Customer Service

The dent in the hood and front fender were removed and the entire truck was cleaned inside and out.The headlights were taken apart and cleaned and put back together.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Always a good experience

Customer Service

Customer service was great

Likely to Recommend

Repair Quality

Repair looks good, communication was good, billing was as expected, insurance claim was handled, and my car was returned clean!!

Customer Service

Returned Clean