CARSTAR Fred Beans Doylestown
In operation 51 years.
We are a full service collision center servicing all makes and models. Proud to be part of the Fred Beans family of dealerships. I-car Platinum. Ford F-150 certified. Aluminum certified. Ford and Lincoln certified. Nissan and Infiniti certified. Hyundai Certified, Fiat & Chrysler certified as well as KIA certified. All our repair carry a limited Lifetime warranty at any CARSTAR location nationwide
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Was easy to drop off and pick up my car.
Customer Service - 4.5/5.0 -
The tall woman with dark hair was professional and engaging as was the gentleman who talked with me about the car (sits in cubicle near front desk)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very polite and attentive
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The dent in the hood and front fender were removed and the entire truck was cleaned inside and out.The headlights were taken apart and cleaned and put back together.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always a good experience
Customer Service - 5.0/5.0 -
Customer service was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks good, communication was good, billing was as expected, insurance claim was handled, and my car was returned clean!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good workman and staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Courteous, Timely, and very Professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Christine and Paul were absolutely amazing throughout the entire process
Returned Clean
My Experience - 5.0/5.0 -
Paul was very professional and thorough.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I have sent my experience and comments which was very bad to another survey
Repair Quality - 0.5/5.0 -
I brought my CX‑9 to CARSTAR in Doylestown to fix a specific problem. I was told the issue had been diagnosed and the repair would cost approximately $670. I dropped off my car on August 4th and was instructed to pick it up on August 6th. When I arrived, it was immediately clear that nothing had been fixed. I brought the car back right away, and the experience that followed was unacceptable for any business—let alone one that presents itself as a reputable, professional operation. They agreed to “take another look” and called me the next day claiming the problem was solved. Only when I pressed them did they finally admit that the issue was not fully resolved. When I asked whether they intended to actually correct the problem, the treatment I received was dismissive, unprofessional, and far below the standard one should expect from a company of CARSTAR’s size. The supervisor’s comments in particular were shockingly inappropriate for someone in that position. In the end, they refused to fix the situation, and I was forced to leave with my car in the exact same condition as when I first arrived—after paying for a repair that was never completed. I followed up with an email expressing my dissatisfaction. To their credit, I was contacted two days later and told they wanted to “revisit” the issue. However, I still have no clarity on how they intend to rectify the situation, and frankly, the damage is already done. The lack of professionalism, accountability, and basic respect I experienced speaks for itself.
Customer Service - 0.5/5.0 -
I brought my CX‑9 to CARSTAR in Doylestown to fix a specific problem. I was told the issue had been diagnosed and the repair would cost approximately $670. I dropped off my car on August 4th and was instructed to pick it up on August 6th. When I arrived, it was immediately clear that nothing had been fixed. I brought the car back right away, and the experience that followed was unacceptable for any business—let alone one that presents itself as a reputable, professional operation. They agreed to “take another look” and called me the next day claiming the problem was solved. Only when I pressed them did they finally admit that the issue was not fully resolved. When I asked whether they intended to actually correct the problem, the treatment I received was dismissive, unprofessional, and far below the standard one should expect from a company of CARSTAR’s size. The supervisor’s comments in particular were shockingly inappropriate for someone in that position. In the end, they refused to fix the situation, and I was forced to leave with my car in the exact same condition as when I first arrived—after paying for a repair that was never completed. I followed up with an email expressing my dissatisfaction. To their credit, I was contacted two days later and told they wanted to “revisit” the issue. However, I still have no clarity on how they intend to rectify the situation, and frankly, the damage is already done. The lack of professionalism, accountability, and basic respect I experienced speaks for itself.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything from start to finish was seamless and painless. Thanks.
Customer Service - 5.0/5.0 -
Great folks!