CARSTAR Fred Beans Doylestown
In operation 51 years.
We are a full service collision center servicing all makes and models. Proud to be part of the Fred Beans family of dealerships. I-car Platinum. Ford F-150 certified. Aluminum certified. Ford and Lincoln certified. Nissan and Infiniti certified. Hyundai Certified, Fiat & Chrysler certified as well as KIA certified. All our repair carry a limited Lifetime warranty at any CARSTAR location nationwide
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good repair
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was great. The staff was nice and professional. The work took a long time (almost 2 weeks for a new bumper and repair of a minor trunk hood dent - and the part was in when I dropped off the car). They didn’t initiate communication (except by text, which was incorrect on one occasion).
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Work was great but took longer than I was informed about, not a big deal but when I have to schedule transportation around this it’s helpful to be updated along the process which I was not.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Expert repair and customer service
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
On the surface the problem is fixed but the car makes a sound it did not make before the incident with the deer.
Customer Service - 2.5/5.0 -
They were pleasant but the communication was poor. I never knew what was going on with my car or why it took so long to repair if I did not call in.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Paul was very helpful and friendly. He kept me informed about the progress of the car and was very responsive to my questions.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The alignment wasn't done. The broken mirror and the den on a door was missed. No, I have to reschedule and bring it back twice
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Professional, friendly and prompt
Customer Service - 5.0/5.0 -
Everyone was helpful and professional
My Experience - 5.0/5.0 -
Best manager ever Bill
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best care from a guy named Bill who said he was the manager of the autobody.
Customer Service - 5.0/5.0 -
They had enterprise pick up my car!!!
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did a very good job.
Repair Quality - 5.0/5.0 -
I don't believe anyone could tell that there was any damage to the car.
Customer Service - 5.0/5.0 -
Stayed in periodic contact throughout the process.
My Experience - 5.0/5.0 -
Everyone I encountered at CarStar were all very professional, courteous and friendly. It couldn’t have been a better experience. Obviously, no one wants to have cause to need a car repaired, but I would certainly go to CarStar again and recommend them to anyone that needs collision repair
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
The repair of the side view mirror looks great
Customer Service - 5.0/5.0 -
The women at the front desk and the estimator were friendly and professional
Returned Clean
My Experience - 4.8/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My GV80 looks like new and having it detailed made it look extra special
Customer Service - 4.5/5.0 -
People could not have been nicer. Text messages kept me informed. However, there was a communication disconnect that caused me to spend at least an hour arranging for a friend to help me get my car. In the end it all worked out but not without frustration.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very surprised that the customer service was so good given the fact that it’s a Fred Beans related company
Returned Clean
My Experience - 0.0/5.0 -
I am a long-time Fred Beans customer for cars and service. My dissatisfaction is that it took 6 weeks to repair and replace a shark fin antenna on my ID.4. Everyone was courteous and the work seems fine, but that length of time seems crazy when the parts were available. My insurance for a rental car ran out before i got the car back.
Likely to Recommend - 3.0/5.0 -
I have purchased cars and service from this dealership group for many years and have been generally satisfied. This experience has shaken my confidence.
Repair Quality - 4.5/5.0 -
The repair quality seems fine, although they had to hold it extra days to get the GPS to work. At the last minute they found it wasn’t working.
Customer Service - 3.0/5.0 -
The service from the office staff was very good. They were polite and helpful throughout the delays. The service from the estimator/job manager was more mixed. I never got a clear answer why the job was taking so long and why the delivery date kept being put off. He was, however, the one who caught that the GPS wasn’t working.