CARSTAR Fred Beans Newtown
In operation 49 years.
CARSTAR of Newtown Collision Center, (Now apart of the Fred Beans Group) repairs all vehicle makes and models, both foreign and domestic! The CARSTAR of Newtown Collision Center has been serving the Newtown, Bucks County community since 1958, previously as Bill Marsh Collision Center. Quality of work is the #1 priority for our certified auto body repair technicians. We take pride in every collision repair we make and accept nothing but excellence. We earn top ratings from insurance companies for perfection in our work, making repairs at the rates that conform to insurance estimates and for our professionalism. We repair all makes and models of cars, trucks, SUV's & vans so please visit us... Estimates are always FREE! We are a direct collision repair facility for most major insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Your staff was great during a stressful situation! Dan Sands kept me up to date on repairs, insurance issues. Took time to explain repairs and costs to me. Kim is a great face of reception. Kim was very friendly and informative . Great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with Dan Sands who was great with communication and Kim at reception was so nice and helpful.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car came back clean, repair was fixed perfect and they even replaced my stickers!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was great between Tom and Kim.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
The only reason why I’m not rating this question a 10 is because I was asked to “give all 10s” when I picked up my car. I believe that the work and customer service should speak for itself and customers shouldn’t be pressured to give good survey scores. I had a great experience and I think most people would give good scores without being asked to.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend Carstar
Repair Quality - 5.0/5.0 -
My experience with Carstar was excellent. Everything was explained to me and completed in a timely fashion.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did what they were supposed to do. They did what they said they would do. There were no surprises. Everything was just fine. Kim at the front desk, was very pleasant to work with.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My repair was minor but it was completed beautifully and in the timeframe that was originally provided
Customer Service - 5.0/5.0 -
Communication was excellent, staff was thorough and attentive and a pleasure to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work and a beautiful facility. I was very impressed by Kim Lang - friendly, caring, knowledgeable and kept me well-informed throughout the process. Dan Sands also did a fine job of explaining his quote and the work to be done. Overall, it was very positive experience. I’ll recommend Carstar to friends. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I already took this survey, but keep getting asked to complete it again. Why?
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Your TelephoCarstar.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication on progress of work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent
Repair Quality - 5.0/5.0 -
Perfecto
Customer Service - 5.0/5.0 -
Excellent service
My Experience - 5.0/5.0 -
Thank you to everyone at Carstar for doing a wonderful job fixing my car and making it look like new again! My only recommendation would be better communication with regular status updates. All I received were three automated computer texts telling my my car would be ready on 6/12 when in actuality it was ready on 6/9. I was told by the staff to ignore these texts, so one has to wonder what's the point of sending them out if they are incorrect?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for making my new car look new again! I am very happy with the work that was done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice experience from start to finish
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent quality work, and they kept us apprised of their progress every day. Plus everyone we dealt with was very polite and pleasant.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and made this experience a very positive one. My car looks great. Thank you.