CARSTAR Fred's

5.0 (1,070reviews)
100%
415 Ontario St.,  Hoquiam,  WA  98550
Bot
Shop AssistantSparkles

In operation 17 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Fred's can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Fred's claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,070)

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Did great, but due to insurance issues, was delayed and extra week

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I wouldn’t recommend anywhere else honestly

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20/10 honestly. This team goes above and beyond for their customers! Not only were they extremely attentive, got my car done super quickly. They also helped me repair my windshield with another company, help me drive back-and-forth to my rental car. And cleaned out my vehicle for me so when I arrived, it was in such good condition. Which honestly made me so happy after getting in a car accident in it getting messed up in the first place. Thank you all again!

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20/10! Not only was my car fixed to perfection, but the customer service was out of this world. You can tell that the women working here genuinely really like being helpful and providing excellent service. Thank you all for your work!

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My Experience

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We have used Fred’s in the past and have always been satisfied and never had any issues!!

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Excellent!

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When inspecting there was one part that was a little to inwards but one of the techs came out and immediately fixed it.

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Brought in my car and within a week it was ready. It was fast and simple received updates Tuesday and Thursday. All employees seemed very friendly and great. The only negative thing I could say once I walked in two employees were talking at the front and seemed a little ignored and had to wait until that convo was over to be helped i did not wait long but it had nothing to do with work but weekend plans.

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I would recommend to anyone needing repair

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Fred’s did a fantastic job of my 4Runner, you can’t even tell where the damage was. I would recommend them to anyone needing a great auto body shop.

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Lori kept me updated as repair progressed, and the young lady that did our original quote was vey professional and answered every question we asked.

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always professional and very helpful!

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I would definitely recommend this shop to my friends and family

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They do beautiful work. They treated me well, and I highly recommend their service

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Great experience, good communication and work was completed in a timely fashion

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Very happy with the service. Car clean in and out.

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Everyone nice and helpful.

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Everything was as it was promised from stat to finish. Even the timeline for completion.

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