Five Star Ford Lincoln Inc.

4.2 (430reviews)
85%
711 East Wishkah Street,  Aberdeen,  WA  98520

In operation 29 years.

Five Star Collision Repair Center has been serving the community since 1997. Our goal is to provide high quality repairs that you can count on. All our repairs come with a lifetime paint warranty as long as you own your car. And a 12 month 12000 mile warranty on all repairs. Give us a call Monday thru Friday 7:30 to 5:30.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (430)

Likely to Recommend

Repair Quality

Customer Service

You avoided painting one small wear spot on the passenger side bed rail for some reason

My Experience

Great experience and Sky was super helpful!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The paint job was ok. Not great. But ok. There is a run in the paint in one area which should never have happened. Some might say it’s not a big deal but it was to me. The main issue is a 6” circular “halo” on the drivers door that wasn’t even in the same area as the scratches that were repaired.

Likely to Recommend

Repair Quality

They seemed to have broken the radio but didn’t take responsibility.

Customer Service

My radio was working perfectly when I dropped the car off for collision repair. When I picked it up the whole radio/map screen didn’t work. 5 stars response was “not our problem” It’s a $4000 to replace the screen. We will recommend to my insurance that they find a different repair place.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Very caring and compassion they shown was the greatest

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Staff very helpful and accommodating

My Experience

Although repairs took a lot of time…..the mechanic was really good about keeping me informed with updates….even though all communication had to be via text as I have a speech impairment so can’t talk on phone

Likely to Recommend

Repair Quality

I had no problems. Employees were great in working with me and my speech impairment. I did not score 10 above because I believe there is always room for improvement

Customer Service

Same as above

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great job on both. Thank you

My Experience

I loved the work that they did on my car, but when it came down to my rim being messed up. They let me leave the business and my rim was messed up so when I stopped and got gas, I noticed the rim and then I went back and they fixed it afterwards. I would’ve loved to not have to go through that and the rim be fixed in the first place.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I work with her I’d recommend it to anybody

Repair Quality

You did a great job on my vehicle

Customer Service

The people were courteous

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I had to leave my truck there for 2 weeks. Even though the parts department called and said they had the parts in.

Returned Clean

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Customer Service

I have been driving safely for 62 years. This was my first collision and insurance repair claim. 5 Star made it much easier. Everybody helpful, very professional. Thank you. My 1996 Ford Escort looks fine again.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Little delays happened but out of everyone’s hands. Car looks great.

Customer Service

Communicated everything.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service.