CARSTAR Fred's

5.0 (1,066reviews)
100%
415 Ontario St.,  Hoquiam,  WA  98550
Bot
Shop AssistantSparkles

In operation 17 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Fred's can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Fred's claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,066)

Likely to Recommend

Repair Quality

Very nice people great job. And fast thank you guys 👍

Customer Service

Great people

Returned Clean

Likely to Recommend

I would recommend them to anyone needing body work done.

Repair Quality

This shop keeps you informed throughout the time they have your vehicle. They do excellent work. I have had them work on both of are vehicles and I am very happy with the work they do. I would recommend them to anyone that needs body work done.

Customer Service

They customer se4vice is awesome they always keep you informed as to what is going on.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Absolutely. Just very pleased with the whole process (not the accident though).

Repair Quality

Very friendly and caring staff. Explained the timeline and process involved in getting the car repaired. Warned us about possible delays if parts not available or if more damage was found during repairs. Gave us updated twice a week. Very helpful by staying open late when we came to pick up the car. Both my wife and I were very confident that we were in good hands. Laurie in particular was very helpful and caring, especially whenever she called with an update. I have driven the car about two hundred miles since picking it up two days ago and everything has worked as it should. We are both very pleased with the service.

Customer Service

Absolutely pleased. Our first accident in over 50 years and couldn’t have found a nicer group of people to work with.

Likely to Recommend

Repair Quality

Customer Service

My Experience

So far so good. Thanks for being prompt and all updates! Have a great week!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They were great

Customer Service

Returned Clean

Likely to Recommend

Yes I would recommend them to anyone.

Repair Quality

Customer Service

Customer Service was wonderful. So helpful and patient with me.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They do excellent work from start to finish

Repair Quality

Fred's auto body/ carstar did an amazing job.

Customer Service

I received calls twice a week with updates on what stage my car was in. The gals working there are friendly and willing to answer any questions I had.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very wonderful people to work with

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Laurie was very helpful & nice.

Customer Service

Likely to Recommend

I would definitely recommend Fred's to anyone.

Repair Quality

The car looked great and drove great when I got it back after the repairs.

Customer Service

My car was ready ahead of schedule. I appreciated the twice per week updates on the repair. They have a great staff.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would recommend them to anyone that needed body work done. I an a repeat customer.

Repair Quality

Thet done a awesome job and got the car back to me in a very short time. All the staff is very friendly and polite.

Customer Service

Very polite and efficient and know their job.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean