CARSTAR Fred's

5.0 (1,077reviews)
100%
415 Ontario St.,  Hoquiam,  WA  98550
Bot
Shop AssistantSparkles

In operation 17 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Fred's can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Fred's claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,077)

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Customer Service

Was originally told repair would take 5 days or so, but work did not start until 5 days after my scheduled drop off and then took nearly 3 weeks to complete. Mark did communicate with me when they were going to extend the service time, but from 5 days to 3 weeks is quite the difference.

Likely to Recommend

I have recommended CARSTAR Fred’s many times.

Repair Quality

I was very satisfied with CARSTAR Fred’s Auto Repair. I am a repeat customer and will always choose to do business with CARSTAR Fred’s .

Customer Service

Returned Clean

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My Experience

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Repair took way too long

Customer Service

Return date was changed several times and never meet.

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My Experience

Took to long and they didn’t keep me posted.they should have given me more information on what was happening

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My Experience

Wonderful and friendly staff!

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Everyone was very nice and made sure that we were well taken care of.

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They did a great job!

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Always kept in touch and were very respectful

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My Experience

My 2011 was fully restored and looks great. Thank you.

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Repair Quality

I'm glad I didn't rent a car! It took an extra week to get the parts and do the repairs right! I would go there again!

Customer Service

Returned Clean