CARSTAR Fred's

5.0 (1,074reviews)
100%
415 Ontario St.,  Hoquiam,  WA  98550
Bot
Shop AssistantSparkles

In operation 17 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Fred's can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Fred's claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,074)

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They did a excellent repair to my satisfaction on the first try

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Great service, polite, friendly and professional staff.

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I'm going to recommend to anybody that uses your service to make sure that they let you know that any fuel taken out of the tank needs to be put back replaced or otherwise returned

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The repairs were fine, the problem I have is that when I brought my car in it had a full tank of gas and when I picked it up it was completely empty and that's about $70 right out of my pocket just to pick up my car. It's not fair. I can't get it out of my mind

Customer Service

The work was fine, but like I said I feel like I was ripped off for about $70 worth of gasoline I understand that the gas tank needed to be drained in order to do the work, but in the future that gas should be replaced and the customer shouldn't have to do that and shouldn't have to worry about it. What if I was far from home and didn't have money to get gas? I would have been stranded with no recourse. Besides the fact that that is just annoying. Post-apocalyptic wars have been started over less gasoline than that

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They were great. They kept me informed by calling twice a week. The work was wonderful

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They were pleasant, fast and did a beautiful job on my little blue Jaguar.

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Absolutely the best. My car looked new again and everyone there was really friendly and helpful. So nice to be treated like a human and not just another number.

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The best!

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Car looks as good as new

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