CARSTAR Greenfield Auto Body

5.0 (1,222reviews)
99%
4739 S 27th St,  Greenfield,  WI  53221
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Shop AssistantSparkles

We also speak Polish,Albanian and Serbian

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Kia
Nissan
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Email

Reviews (1,222)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or even better than before the damage. The team receives high marks for friendly, professional, and respectful customer service that puts clients at ease throughout the repair process. Timely communication through regular text updates is frequently highlighted as a key strength, keeping customers informed every step of the way. A standout detail mentioned repeatedly by customers is the complimentary interior detailing and exterior wash upon vehicle return, which exceeded expectations. Repairs were completed ahead of schedule in the majority of cases, which customers greatly appreciated. A small number of customers noted that communication timing around completion dates could be more precise, and one mentioned a delay due to defective parts, reflecting areas customers feel could be refined.
AI-Generated from reviews written in the last 12 months
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"Vehicle looks brand new after being repaired. They did an excellent job and detail the inside of my truck. Great customer ..." Read more
"I was able to get my vehicle in promptly. Staff was friendly, courteous and knowledgeable. Parts were ordered in timely manner. Service was excellent. I was very pleased with the ..." Read more
"They did a great job. The damaged area is back to pristine. Their customer service was excellent. Open and honest ..." Read more
"Extremely satisfied! Repair is perfection and looks factory new. Cleaning the car is a nice touch and demonstrates the pride of the workmanship. Bonus ..." Read more
"... pleased with the outcome. Its extremely rare to come by repair shops that are responsive & genuine as this one." Read more
"It was actually 4 to 5 days early."
"CARSTAR was efficient with my repair. They quoted 3weeks. I got my car in 2. They were also able to take me in the same day I ..." Read more
"Done a week ahead"
"My vehicle was ready in three days. rather than five."
"A day late"
"... to pristine. Their customer service was excellent. Open and honest communication goes a long way." Read more
"Text message updates were sent regularly, which was appreciated"
"... how they are accurately keeping me up-to-date if they text me at 11 AM telling me that my car will be ready in three business days but then text me at the end of that workday saying ..." Read more
"I was inadvertently left off the text message updates. I called to follow-up the morning after it was scheduled ..." Read more
"The text updates were appreciated. I never had to wonder if things were on track"

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The part they painted didnt match the color it was too white and the rust protection line it had , they forgot to put it on , we went back to let them know they told us to go back on tuesday when the boss is there for him to approve the fix , we are not happy with the work they did .

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I was kept updated and the work was done quickly. I was treated with respect.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would reccomend this business everytime. Everyone is so friendly and down to earth. The quality and affordability of the work cannot be overlooked.

Repair Quality

Customer Service

The customer service is outstanding at Carstar. I felt they went above and beyond to make sure I was cared for every step of the way. As someone who really loves her car, they helped to soothe majority of my nerves throughout this process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My car was done in record time and most importantly, you can't even tell that it had a repair.

Customer Service

The owner took care of me. He answered all my questions and even gave me information about stuff I hadn't thought about.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

fit and finish is good, completed as predicted friendly staff and good communication

Customer Service

see first comment

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I am amazed by the speed, communication and most importantly the work this company did. I am busy and travel a lot but will be dropping off donuts for the team asap. These guys are the best in the business. EVEN IF YOU ARE NOT CLOSE TO THEM PLEASE CONSIDER THEM. They do much better work than some other national chains you see everywhere. You should not base your choice on proximity for critical autobody work. You need to do it right the first time. Thank you so much

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Everything went well and am very satisfied with the results.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Looks brand new!

Customer Service

Nice, pleasant to deal with

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Friendly. Kept me updared. Completed repair before estimate time. Car looks brand new. Good experience

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I’m sure they will love it.

Repair Quality

I’m pleased with the work and appreciate the thoughtful gesture of cleaning my car from the inside. That’s a fine touch.

Customer Service

Professional staff

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very professional and informative! 8 received one to one education on the repairs, parts, and time frames estimated for the job and text messages on the work in progress. When I got my car back, it looked and performed like new! I definitely recommend!!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I've recommended them many times

Repair Quality

Can't tell it was ever T Boned

Customer Service

Kept me well informed

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repairs were done quickly and the car looked great. It came back cleaner then it left

Customer Service

The rep was professional and accommodating

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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