Caliber - Cudahy

4.9 (1,229reviews)
97%
5975 S. Packard Ave.,  Cudahy,  WI  53110

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,229)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, professional, and exceeding expectations. Many highlighted that vehicles were returned cleaner than expected, with interiors detailed and exteriors washed. Communication was a standout strength, with customers appreciating frequent text updates throughout the repair process. Timeliness was also commended, as numerous customers noted their vehicles were completed ahead of schedule. A few customers pointed out areas for improvement directly from their experiences, including occasional delays in updates, loose parts not reinstalled, and vehicles returned with unresolved mechanical issues. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to others.
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"... message and was also surprised that the project was completed much faster than the original estimate. The results of the work look great as well." Read more
"It was finished 2 days prior to the given date."
"Quoted a month for repairs and done in one week. Not only fast, but efficient. I hope I dont need ..." Read more
"No indicator was specified by caliber for repair time. The vehicle was moved to another shop then where ..." Read more
"Took longer than what I was told"
"Liked that Caliber sent frequent almost daily texts about how repairs were progressing. They gave clear explanations of work, and costs ..." Read more
"Amazing service. Love the proactive updates. Always available anytime I called."
"... with Caliber Collision. The team was professional, communicated clearly throughout the repair process, and finished the work on time. They made the entire ..." Read more
"I only received word on the repair 2 days before completion. I did make one call to see where in the process ..." Read more
"... excellent and professional. There did seem to be some communication issues between the corporate side and local side as I did get some conflicting info, but nothing ..." Read more

My Experience

Everyone was very friendly, knowledgeable and work was completed far ahead of schedule

Likely to Recommend

Repair Quality

The repairs were clearly explained and the car was so clean inside!

Customer Service

My Experience

Very satisfied with the work done & the fact that you cleaned the inside & outside of my car. It was done in an efficient manner. I got my car back faster than I expected. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

I think there’s scratches that weren’t fixed but the dent and paint job looked very professional

Customer Service

Returned Clean

My Experience

No issues/concerns

Likely to Recommend

Repair Quality

Customer Service

My Experience

Muy buen tra

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Weather service in Milwaukee has issued a severe thunderstorm warning for county in Southeastern, Wisconsin, Northwestern, Milwaukee, county and Southeastern, Wisconsin I am always well pleased with the work done on my car and thank you for your professionalism and finishing the vehicle properly

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Excellent Job!!!!

Customer Service

Returned Clean

My Experience

Job well done

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Clean up was amazing. Paint match was fantastic. High quality work.

Likely to Recommend

Repair Quality

Customer Service

Looks great, professional service

My Experience

The job was completed professionally and in a timely manner. Caliber Collision kept me well informed throughout the process and was very helpful.

Likely to Recommend

Repair Quality

Never put clips in fender so flapping all over, additional sensor lights came on that weren’t on before

Customer Service

Employees don’t seem to care about concerns and don’t follow through

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job! Appreciated the constant updates. Their service was very professional from the first time they give you a call all the way until they give you back the car to your keys. The service they provide along with Enterprise makes this whole process a lot smoother. Very pleased with everyone involved with this task.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I received excellent customer service from Ryan and Mika, and service for the repairs

Repair Quality

The repairs on my car were flawless.

Customer Service

Ryan kept me updated and gave me easy to understand explanations. Mika was always eager to help me, especially with helping me with the pickup time