CARSTAR Greenfield Auto Body

5.0 (1,224reviews)
99%
4739 S 27th St,  Greenfield,  WI  53221
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Shop AssistantSparkles

We also speak Polish,Albanian and Serbian

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Kia
Nissan

Reviews (1,224)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with vehicles frequently described as looking brand new upon return. The team receives high marks for friendly, professional, and respectful service throughout the repair process. Regular text message updates kept customers well-informed at every stage, which was widely appreciated. A standout highlight mentioned repeatedly by customers is the complimentary interior detailing and exterior cleaning upon vehicle return, described as an exceptional and unexpected touch. Repairs were completed ahead of schedule in the majority of cases, reflecting strong efficiency. A few customers noted isolated communication timing issues and minor color-matching concerns, but these were addressed promptly by the shop. Overall, customers express strong satisfaction and willingness to return and recommend the shop to friends and family.
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"... customer service is outstanding at Carstar. I felt they went above and beyond to make sure I was cared for every step of the way. As someone who really loves her car, ..." Read more
"... vehicle. I got my vehicle in for repairs quickly. Staff was friendly, courteous and knowledgeable. Parts were ordered and work completed as promised. I am very satisfied ..." Read more
"They did a great job. The damaged area is back to pristine. Their customer service was excellent. Open and honest ..." Read more
"Vehicle looks brand new after being repaired. They did an excellent job and detail the inside of my truck. Great customer ..." Read more
"Extremely satisfied! Repair is perfection and looks factory new. Cleaning the car is a nice touch and demonstrates the pride of the workmanship. ..." Read more
"It was actually 4 to 5 days early."
"Done a week ahead"
"My vehicle was ready in three days. rather than five."
"CARSTAR was efficient with my repair. They quoted 3weeks. I got my car in 2. They were also able to take me in the same day I ..." Read more
"Friendly. Kept me updared. Completed repair before estimate time. Car looks brand new. Good experience"
"I really liked the way you texted me about the stages the car was going through instead of leaving me in the dark as I've been in previous experiences ..." Read more
"Text message updates were sent regularly, which was appreciated"
"... updated throughout each step using a text service that provided a link to the latest information on my car's progress. It was very reassuring to receive the updates." Read more
"... compromisingly to get them to meet the repair estimate. They were very communicative during the process" Read more
"They did a wonderful job keeping me informed throughout the entire process."

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Repair Quality

Wow. Not only a great repair job but my car came back so clean and looking brand new. What a wonderful surprise!

Customer Service

Wow. Not only a great repair job but my car came back so clean and looking brand new. What a wonderful surprise!

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The part they painted didnt match the color it was too white and the rust protection line it had , they forgot to put it on , we went back to let them know they told us to go back on tuesday when the boss is there for him to approve the fix , we are not happy with the work they did .

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Returned Clean

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I was kept updated and the work was done quickly. I was treated with respect.

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I would reccomend this business everytime. Everyone is so friendly and down to earth. The quality and affordability of the work cannot be overlooked.

Repair Quality

Customer Service

The customer service is outstanding at Carstar. I felt they went above and beyond to make sure I was cared for every step of the way. As someone who really loves her car, they helped to soothe majority of my nerves throughout this process.

Returned Clean

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Returned Clean

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My car was done in record time and most importantly, you can't even tell that it had a repair.

Customer Service

The owner took care of me. He answered all my questions and even gave me information about stuff I hadn't thought about.

Returned Clean

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Repair Quality

fit and finish is good, completed as predicted friendly staff and good communication

Customer Service

see first comment

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Repair Quality

I am amazed by the speed, communication and most importantly the work this company did. I am busy and travel a lot but will be dropping off donuts for the team asap. These guys are the best in the business. EVEN IF YOU ARE NOT CLOSE TO THEM PLEASE CONSIDER THEM. They do much better work than some other national chains you see everywhere. You should not base your choice on proximity for critical autobody work. You need to do it right the first time. Thank you so much

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Everything went well and am very satisfied with the results.

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Returned Clean

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Looks brand new!

Customer Service

Nice, pleasant to deal with

Returned Clean

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Friendly. Kept me updared. Completed repair before estimate time. Car looks brand new. Good experience

Customer Service

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I’m sure they will love it.

Repair Quality

I’m pleased with the work and appreciate the thoughtful gesture of cleaning my car from the inside. That’s a fine touch.

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Professional staff

Returned Clean

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Great service

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Returned Clean

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Very professional and informative! 8 received one to one education on the repairs, parts, and time frames estimated for the job and text messages on the work in progress. When I got my car back, it looked and performed like new! I definitely recommend!!!

Customer Service

Returned Clean

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I've recommended them many times

Repair Quality

Can't tell it was ever T Boned

Customer Service

Kept me well informed