CARSTAR Igear Auto Body & Frame

4.8 (800reviews)
95%
5370 Brookpark Rd,  Cleveland,  OH  44134
Bot
Shop AssistantSparkles

In operation 19 years.

CARSTAR Igear Auto Body & Frame is the premier auto body repair shop in the Cleveland Metro area. We provide 24/7 accident assistance, towing assistance and on-site rental car service. Our collision center provides dent repair, dent removal, storm damage repair and other services. We also deal with all the major Insurance companies plus our shop I-Car Gold certified. We also provide customer pickup and vehicle delivery, repair all makes and models of vehicles and we work with most insurance companies on your repair. We also offer a nationwide warranty for the lifetime you own the vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (800)

My Experience

Excellent service as always!

My Experience

hello carstar is literally amazing for fixing my beautiful car within 1 week also they have great communication skills and finished within the timely manner they led by.I can drive my car confidently now , thank you carstar !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The car looks great thanks for cleaning it so we'll i delta with many body shops when I was employed and none of them did as well as you I will definitely refer others to u thanks

Likely to Recommend

Repair Quality

Customer Service

U can't even tell the car was repainted they did a fabulous job.they cleaned the inside also very satisfied with car star

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Their service was excellent! They kept me up to date on all repairs and completed all repairs a head of schedule. I would highly recommend them.

Customer Service

Everyone was very informative about my car.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

After a traumatic experience of having my vehicle vandalize and I have never been in a situation like this before, you can imagine my frustration. I had my suv repaired by CARSTAR and it is like new again. I am very pleased. Im very happy I chosen this company to repair my suv and their customer service is top-tier (Stephanie). I would recommend to others to use them, for any auto body repairs.

Customer Service

After a traumatic experience of having my vehicle vandalize and I have never been in a situation like this before, you can imagine my frustration. I had my suv repaired by CARSTAR and it is like new again. I am very pleased. Im very happy I chosen this company to repair my suv and their customer service is top-tier (Stephanie). I would recommend to others to use them, for any auto body repairs.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ease of scheduling and great communication via automated updates. Stephanie was a pleasure to work with.

Likely to Recommend

Repair Quality

Very professional and the highest quality of the results of the work performed. Easy scheduling and great customer communications on the status of repairs. Stephanie is a pleasure to work with.

Customer Service

Stephanie’s customer service is always top notch.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Awesome as always

Returned Clean

My Experience

Wonderful customer service, expert staff and everything was explained perfectly. Quick turnaround. Five Star CarStar!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very nice people and very helpful. Thank you

Likely to Recommend

Repair Quality

I am always pleased with the QUALITY of work that CARSTAR provides. I did extensive research before chosing a repair shop and I am glad I choose them. I have used their services 3 times and have been completely satisfied. CARSTAR also will inform you of any other issues out side of the scope of what they were contracted to do. I appreciate the fact that they take pride in their work and do not perform a rush job. They did an amazing job on both cars that needed repaired! I enjoyed doing business with them and the updates for service while in their care were great. The HOSPITALITY was amazing as well!

Customer Service

The staff is very tentative and they have no problem answering any or all questions that you may have.

Returned Clean

My Experience

Car star pushed to have my repairs done thoroughly and the right way, when my insurance would have let it be done at the bare minimum. They also followed up with competitor repair shops to ensure that the work they wanted to do would have been best practice and not from a bias perspective. I respect their efforts to advocate for thorough repairs regardless if cost and they did the work in a timely fashion, answering every call and text I had along the way. It felt to me that they operate like you aren't just a customer, but family. Highly recommend, especially for those needing work on a Tesla. 10/10! Recommend for timeliness, communication and honest work!

My Experience

We were visiting family in Ohio when we were hit by another driver who ran a red light. Myself, my fiancé, his father and our two dogs were in the car at the time and we were planning on heading back to NC the very next day. Unfortunately after the accident that did not happen and we were forced to extend our stay a few extra days to arrange insurance and a rental car. The entire process was extremely stressful as we had no idea how we would even get our car back to NC to be fixed. Our insurance agent sent us some repair shops in Cleveland to research. The clear winner was Carstar igear. Their Google reviews spoke volumes and after selecting them our car was towed for repair. We had no idea how long it would take but Carstar kept us informed along the way and completely understood that we would have to drive back up from NC to pick up the car. Stephanie was extremely friendly and professional every time I had to speak with them. You can tell she’s the glue that keeps the shop together. I am so thankful we chose them for this job! And I’m even more satisfied knowing their work is guaranteed to other Carstars that are local to NC. Thanks for the hard work Carstars! I’m so happy to have my vehicle back and like brand new!!

My Experience

I love the job CARSTAR did on my car it look brand new again thank thank thank