CARSTAR Igear Auto Body & Frame
In operation 19 years.
CARSTAR Igear Auto Body & Frame is the premier auto body repair shop in the Cleveland Metro area. We provide 24/7 accident assistance, towing assistance and on-site rental car service. Our collision center provides dent repair, dent removal, storm damage repair and other services. We also deal with all the major Insurance companies plus our shop I-Car Gold certified. We also provide customer pickup and vehicle delivery, repair all makes and models of vehicles and we work with most insurance companies on your repair. We also offer a nationwide warranty for the lifetime you own the vehicle.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ease of scheduling and great communication via automated updates. Stephanie was a pleasure to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and the highest quality of the results of the work performed. Easy scheduling and great customer communications on the status of repairs. Stephanie is a pleasure to work with.
Customer Service - 5.0/5.0 -
Stephanie’s customer service is always top notch.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome as always
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My Experience - 5.0/5.0 -
Wonderful customer service, expert staff and everything was explained perfectly. Quick turnaround. Five Star CarStar!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice people and very helpful. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am always pleased with the QUALITY of work that CARSTAR provides. I did extensive research before chosing a repair shop and I am glad I choose them. I have used their services 3 times and have been completely satisfied. CARSTAR also will inform you of any other issues out side of the scope of what they were contracted to do. I appreciate the fact that they take pride in their work and do not perform a rush job. They did an amazing job on both cars that needed repaired! I enjoyed doing business with them and the updates for service while in their care were great. The HOSPITALITY was amazing as well!
Customer Service - 5.0/5.0 -
The staff is very tentative and they have no problem answering any or all questions that you may have.
Returned Clean
My Experience - 5.0/5.0 -
Car star pushed to have my repairs done thoroughly and the right way, when my insurance would have let it be done at the bare minimum. They also followed up with competitor repair shops to ensure that the work they wanted to do would have been best practice and not from a bias perspective. I respect their efforts to advocate for thorough repairs regardless if cost and they did the work in a timely fashion, answering every call and text I had along the way. It felt to me that they operate like you aren't just a customer, but family. Highly recommend, especially for those needing work on a Tesla. 10/10! Recommend for timeliness, communication and honest work!
My Experience - 5.0/5.0 -
We were visiting family in Ohio when we were hit by another driver who ran a red light. Myself, my fiancé, his father and our two dogs were in the car at the time and we were planning on heading back to NC the very next day. Unfortunately after the accident that did not happen and we were forced to extend our stay a few extra days to arrange insurance and a rental car. The entire process was extremely stressful as we had no idea how we would even get our car back to NC to be fixed. Our insurance agent sent us some repair shops in Cleveland to research. The clear winner was Carstar igear. Their Google reviews spoke volumes and after selecting them our car was towed for repair. We had no idea how long it would take but Carstar kept us informed along the way and completely understood that we would have to drive back up from NC to pick up the car. Stephanie was extremely friendly and professional every time I had to speak with them. You can tell she’s the glue that keeps the shop together. I am so thankful we chose them for this job! And I’m even more satisfied knowing their work is guaranteed to other Carstars that are local to NC. Thanks for the hard work Carstars! I’m so happy to have my vehicle back and like brand new!!
My Experience - 5.0/5.0 -
I love the job CARSTAR did on my car it look brand new again thank thank thank
Likely to Recommend - 5.0/5.0 -
Of course.
Repair Quality - 5.0/5.0 -
Very prompt and professional.
Customer Service - 5.0/5.0 -
Outstanding customer service.
My Experience - 5.0/5.0 -
My car looks great and is super clean. All the dead bugs from my Tennessee road trip are gone. I also appreciate your partnership with Enterprise car rental. It was nice that they picked me up, and then I was able to leave the rental there when I picked my car up. Very convenient.
My Experience - 5.0/5.0 -
Everyone was and is so genuinely kind here, going above and beyond is given freely. Thank you for making me feel valued, your team is a literal dream!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so friendly and accommodating, you can tell they care about what they do day in and day out. Exceptional customer service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The shop was very organized and didn’t miss a beat. The communication was awesome and they relayed each step of the process. Stephanie was very professional and knew her stuff!!! The car was perfect when complete. I recommend this shop 100%.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got the job done and was able to communicate the entire process. The car looks great and I am happy
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstar was very accommodating scheduling our vehicle repair! The repair work was excellent and the team was very friendly and professional. I’d definitely recommend them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
They were great, kept me updated the whole way thru the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and top notch work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job!!! Best and fast!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and quality!