CARSTAR Jordan Road Collision
In operation 19 years.
At CARSTAR Jordan Road, we offer comprehensive auto body repair services, from repairing minor dents and dings to restoring your entire vehicle to pre-accident condition. Whether you've had an accident, been through a storm or just want to freshen up your vehicle’s appearance, we are here to help get you back on the road! We work most insurance companies and also non-insurance repair claims. We stand behind our work with a nationwide warranty at our facility, to give our customers piece of mind when choosing a repair facility.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Good overall. But I found a few clips/bolt missing in lower bumper (I took some from other places and redistributed them) and 3 cable harness clips that I reattached. Also speed radar detector sensors were not attached and hanging/clanking; I removed them and terminated/insulated their cables
Customer Service - 5.0/5.0 -
The ladies upfront were all fantastic and cordial. And so was Kacie who managed my expectations properly and kept me informed all the way.
Returned Clean
My Experience - 5.0/5.0 -
They were very professional. They got done with my car a day early. They also had got me in to get it fixed quickly. The kept me informed all they way. My car looks like brand new. The staff was so nice and kind!! I am very pleased. I can't say enough about them. I will tell everyone one about them and refer everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 0.5/5.0
My Experience - 0.0/5.0 -
The quality of my repair is terrible!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Originally I thought the rear view mirror was going to be fixed but I guess that wasn't covered. The body work was very nice
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car sat for 2 days without even being looked at for starters. The sales adjuster ordered one of parts and had it shipped to her house for no apparent reason and then I called after 2 weeks to inquire she stated "to be honest I haven't even checked" and then went on to inform me she's remodeling her house and haven't gone through all the boxes! Completely unprofessional and still haven't received a call on it. On top of that my back window shattered and I'm in disagreement with the tech on who's to blame and pay for it.
Customer Service - 0.5/5.0 -
Been hung up on and didn't receive a call back to apologize. When I called back to stated I was hoping no up on all the receptionist said was "hold on"!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service. My vehicle was done before promised and I was kept informed of its progress. I was very please with the repairs. My vehicle looks great! I would recommend Jordan Road Carstar.
My Experience - 5.0/5.0 -
Did a fantastic job and the staff is super friendly and always kept me up to date on the progress of my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff kept me updated on the progress and were very friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everything was very well organized and a job well done.