CARSTAR Jordan Road Collision
In operation 19 years.
At CARSTAR Jordan Road, we offer comprehensive auto body repair services, from repairing minor dents and dings to restoring your entire vehicle to pre-accident condition. Whether you've had an accident, been through a storm or just want to freshen up your vehicle’s appearance, we are here to help get you back on the road! We work most insurance companies and also non-insurance repair claims. We stand behind our work with a nationwide warranty at our facility, to give our customers piece of mind when choosing a repair facility.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good results. It just took a few weeks longer than we planned.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
great results but the process took weeks longer than anticipated.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Body work was perfect. Damaged my back seats, but appear to be willing to repair/replace.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Jordan Road Carstar took very good care of the car
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
We were told it would be ready by 4:00 on Monday. We drove over there with our 2 kids (including our 9 year old Autistic son). I went in, paid the deductible, signed the paperwork and was told they would be bringing it right out to me. I went back to the car to wait... and wait.... and wait. Almost a half hour later, I went and asked what was going on. They said they were sending someone out to talk to me. Finally someone comes out and says he's sorry but some part was broken when they opened the box so they had to reorder it and it won't be there until tomorrow. I asked why no one had called us and they said it was a miscommunication. So, we had to take our kids home, rearrange the next day, come back again when they called to tell us yet again it was ready. It was totally inconvenient. I think they should have offered to get us a rental car, loaner car, SOMETHING. I understand there are mistakes made but this was really unprofessional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
a coupel electrical issues - quickly fixed
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everyone was extremely helpful and friendly. Communication was fantastic. My car looked amazing. And on top of the great job to the body of the car you cleaned the inside. I would recommend you to everyone! Thank you!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 4.0/5.0 -
Repair work was high, however they had a hard time locating parts and left grease stains on the front driver seat.
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Better updates, or at least not calling you on estimated completion date, not having heard from you at all, only to be told that my car was to be pushed out almost a week after the time I was quoted. I can understand certain things are bound to happen; however, a better process upon the initial inspection and intake, ie dissembling damaged parts immediately for ordering purposes, would greatly improve your output time in my opinion.