CARSTAR Jordan Road Collision
In operation 19 years.
At CARSTAR Jordan Road, we offer comprehensive auto body repair services, from repairing minor dents and dings to restoring your entire vehicle to pre-accident condition. Whether you've had an accident, been through a storm or just want to freshen up your vehicle’s appearance, we are here to help get you back on the road! We work most insurance companies and also non-insurance repair claims. We stand behind our work with a nationwide warranty at our facility, to give our customers piece of mind when choosing a repair facility.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Car looks really good. All doors work perfectly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks very good like new. All doors fit perfectly and everything works.
Customer Service - 5.0/5.0 -
They were very friendly and efficient. They helped me with the car rental process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. Communication attitude, timeliness
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fabulous service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The level of professionalism, communication, quality work and returning my car in a timely manner was beyond my expectations. We’ve seen a lot worse and I will be recommending this location to anyone that needs car body work. Thank you so much, from start to finish, each person I came in contact with was at the highest level of their position. Truly impressed!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality of service good. That’s why I am a repeat customer. Leah is very pleasant and thorough.
Customer Service - 5.0/5.0 -
Pleasant
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstar did a great job keeping me informed throughout the repair process. The repairs were done timely and they did a great job.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My vehicle was in the shop from 04/21/2026 until 05/27/2026 (37 days) for a rear bumper repair. During the repair process, the estimated completion date was extended multiple times due to parts delays. As a result of the extended repair timeline, my rental car expenses exceeded my insurance coverage. My total rental cost was $1,653.41, while my insurance only covered $1,200, leaving me responsible for more than $450 in additional expenses. While I understand that parts delays can occur, I was disappointed that no assistance or accommodation was offered despite the significant delay and the financial impact on me as a customer. The repair may have been completed successfully, but the overall experience was frustrating due to the prolonged repair duration, repeated completion-date changes, and the additional out-of-pocket costs I incurred. Due to the excessive repair duration, repeated delays, and the additional expenses I incurred, I am not satisfied with my experience.
Customer Service - 0.5/5.0 -
I do not feel that my concerns or the financial impact of the delays were adequately addressed.
My Experience - 5.0/5.0 -
Extremely friendly and excellent service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and customer service!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The repair was handled exceptionally well. I’m happy with Car Star
Repair Quality - 5.0/5.0 -
The car looks good. Leah my rep kept me informed throughout the repair process.