CARSTAR J&W Collision

4.7 (220reviews)
93%
1100 NE Lafayette Ave,  Mcminnville,  OR  97128
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Shop AssistantSparkles

In operation 38 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR J&W Collision Repair Center can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR J&W Collision Repair Center claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (220)

My Experience

Looks brand new!

My Experience

Car looks like a brand new. Thank you, great job!

Likely to Recommend

Repair Quality

Great job, my car looks like new after repair

Customer Service

Returned Clean

Likely to Recommend

Would definitely recommend.

Repair Quality

All around great experience in McMinnville. Everyone was friendly and helpful and made the process easy to navigate. My car looks great!

Customer Service

Everyone I dealt with was kind and so helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Truly the best car repair experience I have ever had! In the past I have experienced so many men talking down to me. This was friendly, knowledgeable, organized women. I will recommend Carstar J&W to everyone!

Likely to Recommend

Repair Quality

Truly the best experience at a car place ever!

Customer Service

The women running the McMinnville shop are top notch!

Likely to Recommend

Repair Quality

Everyone was great and the work got done faster than originally estimated.

Customer Service

Perfect.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Previous answer

Repair Quality

Customer Service

Very happy with the staff who helped me.

Returned Clean

Likely to Recommend

Great quality of work and good customer service.

Repair Quality

Overall, they did an amazing job

Customer Service

Very friendly. Sometimes they were hard to contact, but overall they were great.

My Experience

Kendra was amazing at keeping me in the loop on my vehicle repair her knowledge made me feel confident in my choice to leave my vehicle in their hands. Katie was very friendly and helpful her positive energy brought me joy in a stressful time.

Likely to Recommend

Extremely happy with CarStar employees and work that was done on my vehicle

Repair Quality

Great customer service - satisfied with repairs- returned car cleaner than I brought it in - overall my experience with CarStar was great

Customer Service

Great customer service, polite and extremely helpful

Likely to Recommend

Repair Quality

So far (only been two days) car looks great and was done 3 days ahead of schedule.

Customer Service

Kendra was are point. She was great.

Likely to Recommend

Thanks

Repair Quality

Very pleased

Customer Service

Friendly and helpful

Returned Clean

Likely to Recommend

Long as they are clear on what they are going to do and more upfront on our work areas repaired yes

Repair Quality

In area of repair there is paint missing interior of truck was covered in dust along with prints from technicians. I understand that there’s a dusty area but definitely dirtier than one dropped off some areas were missed on paint overall OK return truck with dead battery could tell that the technician was having issues with interior lights as there was fingerprints with white dust all over the buttons on the interior lights not a big deal to replace the battery due to it being dead. Wife 💍 was able to drive home and car would not start afterwards. Understand that the vehicle is in the repair shop for over 21 days and wouldn’t pond being worked on. I’m sure the doors were open or interior light got left on vehicle battery was only two years old at the time thus being said repairs were made and give them an OK rate that again I’m a very simple guy about it.

Customer Service

Weren’t very clear with what repairs were being made, but very communication oriented great customer service very nice and professional and when above and beyond a check on us

Likely to Recommend

Repair Quality

Customer Service

Very caring and respectable

Returned Clean

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Repair Quality

Customer Service

Front desk is very good.

Returned Clean

My Experience

My experience was excellent, over the phone and in person, the job was done very quickly. I highly recommen them for service.

Likely to Recommend

Repair Quality

Costumer service was great and repair was excellent

Customer Service

My Experience

Excellent work, timely manner, easy…

Likely to Recommend

Repair Quality

Customer Service

Returned Clean