CARSTAR Ken's Collision and Towing

4.6 (252reviews)
91%
111 CROW HILL ROAD,  Freehold,  NJ  07728
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Shop AssistantSparkles

In operation 55 years, 3 years at this location.

Welcome to CS Ken’s Collision, your premier destination for top-tier body work in a state-of-the-art facility. Spanning an impressive 11,000 square feet, our shop is equipped to handle a diverse range of vehicles, ensuring each receives the meticulous care it deserves. From personal cars to commercial fleets, school buses, coach buses, trucks, and RVs, our experienced team is dedicated to restoring and enhancing your vehicles with unmatched precision and expertise. Experience the best in the business at Ken’s Collision, where quality and customer satisfaction are our top priorities.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (252)

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Very satisfied very friendly understanding and attention to detail and needs from start to finish this is the way all businesses should be ran just small detail with enterprise car rental how easy the body shop and enterprise worked together in picking me up dropping me off the entire experience was top notch thank you to all including my insurance company

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Returned Clean

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ALWAYS HAVE

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FANTASTIC JOB ABOVE AND BEYOND

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FRIENDLY AND ATTENTIVE. MANNY, BOB, AND SAM WERE VERY PROFESSIONAL

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Professional, and repair is perfect.

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They were very quick and did a great job on my car. I would recommend them to people

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I can't say enough good things about CARSTAR Ken's Collision! My auto insurance directed me to them following a recent accident for body repair, and the entire experience was top-notch from start to finish. When I first walked in, I was greeted by Manny—what a absolute gentleman. He immediately put my mind at ease, assuring me that my car would be well taken care of and that the turnaround would be fast. Shortly after, I met Sam, who served as my main point of contact. Sam was awesome: completely honest, reliable, and someone who truly follows through on his promises. Because my vehicle is a newer model, I was expecting a long, drawn-out wait for parts and repairs. However, their team managed to source all the necessary parts in an impressively short amount of time and seamlessly handled all the coordination directly with my insurance. When I picked up the car, it was returned in perfect, spotless condition. I couldn't be happier with the quality of the work and the customer service. I highly recommend CARSTAR Ken's Collision to anyone needing repair work done!

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I am satisfied with the color matching on the bumper & hatch. The trunk is slightly misaligned. Slight paint mismatch on the trim piece where the rear windshield wiper comes out. Slight pitting in the paint where that trim piece meets the hatch. repaired some things that weren't damaged in the accident: -trunk support -trunk seal -tail light -trim piece near the trunk latch.

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Manny is great. super amicable.

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Great work, good communication.

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Returned Clean

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Excellent service! Very professional, friendly, and helpful. Thank you!

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Excellent service! Very professional, friendly, and helpful. Thank you!

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My Experience

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Need to come back for minor repair. All other work 100 percent good

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Ken’s Collision always does a great job. There was some confusion at the shop regarding the waived deductible but we were able to work it out. One complaint I have is that Ken’s replaces license plate covers with their own to advertise the business. I don’t like that being done without permission.

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Professional and knowledgeable, and kept me advised

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They stand by what they say and are so professional & honest.

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CarStar Ken’s showed kindness, understanding. Professionalism & honesty throughout the entire repair process. Our Mazda 2016 was restored to its original look before the unfortunate accident. We were literally in “awe” of its restoration. We would highly recommend their facility to anyone needing their car to be fixed .

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Outstanding customer service!

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