CARSTAR Lake Forest
In operation 27 years.
CARSTAR Lake Forest, located in South County is an insurance approved facility. Factory trained technicians and consistently ranked highest in customer satisfaction. We provide a NATIONWIDE warranty-- Over 1000 locations throughout the US, Canada. Relax, We'll Take It From Here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- Chinese
- Vietnamese
- German
- Korean
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0 -
I was very happy with Cristina’s customer service.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good work fair price excellent Rep Byron is fantastic
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I definitely would recommend Carstar to my family and friends
Repair Quality - 5.0/5.0 -
Everyone at CARSTAR was efficient and professional. They kept me informed about progress on my car and the quality of the work was superb!
Customer Service - 5.0/5.0 -
Great customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very good service and very polite and nice people. The car was ready on time and the job was excellent. Thank you for the service
Customer Service - 4.5/5.0 -
See previous remarks
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I brought in my 2026 pearl white Lexus RX350 for a rear panel and lift gate job. To make a long story short, the paint job of repaired plastic panel was distinctively more yellowish than the original paint - especially when compared to to the original, un-repaired factory paint of the front between the metal panels and plastic panels. The factory paint of the plastic panels blended well with the adjacent metal panels, whereas the repaired rear plastic panels paint had a clearly visible much warmer tint that appeared yellowish vs the adjacent metal panels. Very very disappointed with the quality control failure. I’m going to bring it back to have the paint job re-done.
My Experience - 0.0/5.0 -
Good job, good service, but...the price Seems to high. Thank you.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstar is such a wonderful auto body shop to work with. Everybody there is courteous and knowledgeable! The repair work was done efficiently and beautifully, and they handled all the insurance matters as well! Thank you Manny for handling my case, I can’t be more satisfied!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent Collision repair and constant updates on status of repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent body. Repair. Good communication during repair time
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We are so happy we found this place! Amazing work, amazing customer service, and excellent communication. Everybody was so friendly and helpful. Highly recommend!
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
We are very happy with the service they provided
Customer Service - 5.0/5.0 -
Amazing customer service. Everyone is very friendly and knowledgeable.
My Experience - 5.0/5.0 -
Thank you Manny, Denise and team for all your help! I appreciate you all doing such a great job and advocating for me when working with my insurance company. My car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely, excellent customer service, car repairs look great!
Customer Service - 5.0/5.0 -
Ach person I spoke with was polite and responsive to questions. Special thank you to Manny!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole process was easy and results were great. My car looked brand new insode and out when we picked it up. The cleaning detail inside was an extra added bonus I didn’t expect.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very good service and communication