Caliber - Rancho Santa Margarita

5.0 (6,744reviews)
99%
23251 Antonio Parkway,  Rancho Santa Margarita,  CA  92688

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,744)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, clear and proactive communication, and timely or early completions. Many highlighted how staff went above and beyond to keep them informed throughout the repair process via calls, texts, and emails. Repairs were frequently described as flawless, with vehicles returned looking brand new or better than expected. Several customers noted early delivery as a standout positive. A small number of customers, based on their own comments, mentioned areas such as quality control on initial pickup, unexpected cost increases, and minor cleanliness concerns upon vehicle return.
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"I am extremely satisfied with the quality of the repairs and the service I received from Caliber Collision. My car looks excellent, ..." Read more
"... Everything explained in advance. Options offered. Work finished days ahead of schedule. The car has never looked this good." Read more
"... staff friendliness and proper reception. However, I was totally dissatisfied with the outcome of the cost. The initial estimate was accepted, and they told ..." Read more

My Experience

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My Experience

This is definitely the place to bring your auto mobiles and trucks to… I’ve been off on there for over 25 years! No not all me I raised teenagers and they are now adults! Very professional staff and their work is AMAZING!!🤩

My Experience

Eddie was great with communication. The work done was to expectation. And bottom line I'm happy with the result.

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Returned Clean

My Experience

Was impressed with the professionalism and communication during the whole process. I was taken care of and the end result was fantastic. Thank you Chad, Daniel and Ashley for an awesome experience.

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I was satisfied with the upfront honesty and handling of my vehicle. I was treated like I was important and was promised a repair that was done as close to perfect as possible. The professionalism was outstanding and would highly recommend caliber collision for repairs. Thank you very much for helping me get my car back on the road :D

Customer Service

Returned Clean

My Experience

My Experience

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Excellent repair and update every day

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My Experience

It looks like new!!! Great job the paint is perfect! Satisfied no question!

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Returned Clean

My Experience

Great communication, being on time, very organized.

My Experience

Ashley and everyone else I talked with were wonderful. Loved the text updates throughout the repair process. Car looks fantastic. Thanks for detailing it!! Collaboration between rental car company made it real easy to drop off & pick up my car! Thank you for great service!!

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Returned Clean

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Returned Clean

My Experience

Service Advisor Mr. Holton gave excellent service he welcomed me and during the repair he kept me informed as to the repair information. The car looked great upon completion extremely satisfied. Thank you.

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I would recommend this repair shop to my family and friends great service and great staff.

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