Caliber - Anaheim

4.8 (12,537reviews)
96%
749 N Poplar St,  Orange,  CA  92868

In operation 29 years, 27 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Volkswagen

Reviews (12,537)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting excellent communication through daily text and phone updates throughout the repair process. The shop frequently completes repairs ahead of schedule, with numerous customers reporting their vehicles were ready days or even a week early. Quality of work is outstanding, with customers noting their cars look like new or better than before, and many appreciate the thorough cleaning and detailing provided. The professional, friendly staff creates a welcoming environment that makes stressful situations easier to handle. Several customers mention this is their preferred shop for future repairs and actively recommend it to family and friends. While most experiences are highly positive, a few customers noted minor issues with communication gaps or specific repair details that needed follow-up attention.
Select to learn more
"Customer service was excellent throughout the entire process."
"Have had a few repairs at Caliber and the repairs and service have always been excellent!"
"Excellent customer service from start to finish. Everyone was kind, helpful, and professional. They ..." Read more
"My vehicle was done within 5 days!! Thats amazing. I was so pleased."
"Was completed a week before estimated time"
"... I wondered what the status of my vehicle was. The repairs were completed ahead of schedule, and it looks fantastic!" Read more
"I got texts, calls, and e-mails. Best communication ever."
"I got an update every single step of the process which gave me peace of mind"
"Great communication"
"Communication was excellent. There was never a time when I wondered what the status of my vehicle was. ..." Read more

My Experience

My service manager Brent kept me informed the entire way. He was great and the entire service was painless. Thank you

My Experience

They did an excellent job and finished the job sooner than I expected.

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Repair Quality

Customer Service

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Repair Quality

The repair was fine. My issue is some parts to my spare tire kit were missing when I picked up my car. I was told that it would be replaced but I haven’t received any updates yet.

Customer Service

I would have liked to receive an update by now.

My Experience

Likely to Recommend

Repair Quality

Professional and very fast service! Great communication!

Customer Service

Professional as always.

My Experience

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Repair Quality

Customer Service

My Experience

Tony (Tustin) and Rick from the shop that fixed it well 100% amazing along with the reception team. I would absolutely recommend Caliber to anyone. Thank you for being AMAZING!!!

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Repair Quality

Customer Service

Returned Clean

My Experience

Great communication regarding progress of repair. Excellent job on the repair.

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Repair Quality

Customer Service

My Experience

Communication was amazing. I was getting updates frequently on how my cr was coming along. Super quick and easy!

My Experience

I am very pleased with Caliber's service. The office help is very efficient, Brent was amazi g.from the first day we met through the completion of my repair. Every aspect was seamless: beautiful work with repairs, excellent management with insurance requirements, assistance with a rental car, and every step was on time. I am so grateful!

My Experience

The Caliber Collision team did an excellent job on our Lexus’ door. It looks brand new.

Likely to Recommend

Repair Quality

Great experience! Fast turn around. Friendly service. What more can you ask for?

Customer Service

My Experience

Armando was great and made sure that my Traverse was repaired correctly and the paint matched perfectly!! Caliber collision did amazing work!

Likely to Recommend

Repair Quality

Armando was great at keeping me updated and Caliber went above and beyond to make sure my paint on my car matched to the original color! Highly recommended them to all!

Customer Service

They were great

Returned Clean

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Repair Quality

Customer Service

My Experience

i went in for a grill repair on my car and i got it back within a few days. everything was great they updated me throughout the process, keep me informed about what they were going to do and i got the car back in perfect condition. Thank you Brent for helping me out!

My Experience

Great experience and great communication about my repairs.

My Experience

We are grateful that Brent kept us updated along the way with the repairs. He was truly wonderful to talk to and the team thank you.

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Customer Service

My Experience

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Have used Caliber twice. Hope to never have to have my car repaired again, but if so---- Caliber Collision

Repair Quality

Customer Service

Great service and the car looks and drives just fine. My one small complaint- too many notices (both online and on my cell) with minute details of what was being done each day.

My Experience

Very professional. Raul munoz was informative and friendly . Not to mention helpful

Likely to Recommend

Repair Quality

Excellent and professionalism at its best.

Customer Service

Friendly and helpful

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Repair Quality

Customer Service

My Experience

My experience was smooth from start to finish. The communication was great and thorough and my vehicle was ready before the finished date that was given to me .