Caliber - San Clemente

4.8 (3,477reviews)
96%
235 Calle Pintoresco,  San Clemente,  CA  92672

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (3,477)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with many noting repairs that make vehicles look brand new with perfect paint matching. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. The team demonstrates professionalism and courtesy, going above and beyond expectations by delivering vehicles early, providing thorough cleaning services, and even offering vehicle delivery. Staff members are frequently commended for being knowledgeable, friendly, and accommodating. While most experiences are highly positive, some customers noted delays in completion dates and occasional quality issues requiring follow-up visits.
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"... review of the car on pick up were all very good. The repairs made are first class and indistinguishable from what the car looked like when new. Communications ..." Read more
"... it was very sad. Caliber made the process easy and my truck looks like the day I bought it, which is great because I essentially have no miles." Read more
"The experience was great and the work was top notch. Much appreciated!!"
"Repairs were top notch. Car looks as good as new."
"Great job! My Lexus 350 RX SUV looks brand new!! Caliber Collision is the best!"
"It was ready 4 days earlier than expected"
"Was initially told one week, however the car was finished on the fourth day"
"Earlier than promised"
"It was ready when promised!"
"It was ready a couple days early"
"Text messages kept me informed at every step"
"Yes the whole time my car was getting repaired I removed emails and updates on the repair of the car. Great service !"
"Lots of communication. Thank you!"
"Communication throughout the process was excellent. I received updates via phone calls and text messages."
"With frequent calls and texts"

My Experience

Unbelievable customer service, super efficient & professional, courteous, caring & detail oriented! Chris & Angelo & The Awesome Female Receptionist(? Name?) made the entire experience not only painless, but very tolerable. I highly recommend Caliber Collision without reservation!

My Experience

Excellent, GREAT WORK. Very satisfied

My Experience

I am beyond satisfied with the work Caliber Collision did on my truck. From start to finish, the entire experience exceeded my expectations. Their professionalism was outstanding, and they kept me informed throughout the entire repair process with consistent communication, so I always knew what was going on. The repairs were completed in a timely manner (before the estimated completion date), and the quality of the work is exceptional. What really impressed me was the level of care they put into everything. I dropped my truck off dirty, and they returned it to me spotless, clean, and shining. They even took care of an additional issue that they didn't have to, which really showed how much they care about doing the job right. It's rare to find a business that genuinely cares about its customers and takes such pride in its work. The entire team made what could have been a stressful experience incredibly easy, and I couldn't be happier with the results. I highly recommend Caliber Collision to anyone looking for honest, professional, high-quality work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Was surprised to learn that you can’t buff out my scratches. Was suggested that perhaps a car wash could do it.

My Experience

Thank you for the great job and communication you have done we are greatly appreciated

Likely to Recommend

Repair Quality

Great service thank you

Customer Service

It’s a great teem they are so good in communication and they are always ready to help

Returned Clean

Likely to Recommend

Repair Quality

Alberto was very diligent at keeping me informed and the car looks great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very quick and amazing service. Chris took care of me with ease and comfort. 10/10 service.

Likely to Recommend

Only using Caliber collision from now on.

Repair Quality

Amazing service. Chris took care of me with ease and comfort.

Customer Service

Amazing service from Chris.

My Experience

Everything was great! Staff was friendly, car was delivered on time as promised. Car was delivered in great condition. Very happy.

My Experience

Excellent customer service and communication

Likely to Recommend

Repair Quality

Excellent

Customer Service

Great

Likely to Recommend

Repair Quality

Customer Service

My Experience

You have a big problem at Caliber Collision! Everyone there is so friendly, knowledgeable and hardworking that it makes every other business pale in comparison. My car was finished much earlier than anticipated and the work is perfection. I will of course recommend Caliber to everyone!

Likely to Recommend

Repair Quality

Great service very fast and good quality.

Customer Service

Returned Clean

My Experience

The whole team was amazing. Especially Angelo and the sweet lady running the front desk. Everything was quick, seamless and easy. I would not trust anyone other than Caliber to work on my vehicles. 5 stars plus!!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great experience with caliber! They’re communicative and friendly, and did wonderful work on my car :)

Customer Service

Returned Clean

My Experience

Great communication Great craftsmanship Friendly personnel

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional, very efficient they kept me informed all along the way about the repairs on my car. The staff was friendly starting with the receptionist, the service people that took care of my car. Everyone was very friendly and efficient. I definitely would continue to take my car, hopefully I won’t have to anytime soon, but if I did, I would go to caliber, and I would also refer all of my friends to your establishment

Likely to Recommend

Repair Quality

Excellent very professional - every employee was courteous and efficient. My car looks like new and I am so very happy. I will recommend Caliber San Clemente to my friends. Thank you,

Customer Service

Returned Clean