Caliber - San Juan Capistrano
In operation 29 years, 28 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service provided was truly exceptional! If it were possible, I would gladly award them 20 stars. Jake, the individual who assisted me, was absolutely remarkable. He managed everything with incredible efficiency and kept me thoroughly informed almost daily. His dedication clearly goes above and beyond expectations, a level of politeness and professionalism that is rarely encountered. The entire experience was seamless, and they performed an outstanding job on my car. The metallic silver paint was matched perfectly. I genuinely cannot express enough positive sentiments about Caliber. I have utilized their services several times over the past two decades and always have complete confidence in the outcome. Thanks Jake and Caliber!!
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the ongoing communication from the service advisor
My Experience - 5.0/5.0 -
Everything was great thank you.
My Experience - 5.0/5.0 -
Job was done perfectly, great work great communication. Always pleasant - great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on my car and great service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jake was amazing!!! Always keep me up-to-date with my car. The car turned out amazing as well love caliber collision (San Juan Capistrano) thanks for accommodating me on a Saturday.
My Experience - 5.0/5.0 -
It was overall a great experience. They were informative, and friendly. You did an amazing job on my car. It was quicker than I thought. Thank you all for a wonderful job. Have a great day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was quick. They kept me informed all the way through it. In fact you finished earlier than expected. It looks amazing. Thanks
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I only recommend Caliber and I only go to Caliber. They’re the best!!!
Repair Quality - 5.0/5.0 -
The car looks brand new!!!
Customer Service - 5.0/5.0 -
The staff are very responsive and always kind and available to discuss any needs.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for making this process smooth and easy. Everyone I encountered or spoke to on the phone was informative and friendly. My car looks incredible !
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Caliber Collision to my friends and colleagues.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great Staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great all around. Thank you.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional from the start to the end. Jay did a great job of keeping me updated on the progress and his customer service skills are top notch. Would highly recommend to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was friendly. The repairs looked beautiful and they were really good about staying in touch and giving progress reports.
Customer Service - 5.0/5.0 -
They explained everything very well to me about the repairs they were going to make
My Experience - 5.0/5.0 -
Honestly I am very satisfied with the work Trevor did he always kept me updated he even provided me with other problems that mechanics themselves couldn’t spot I will 100% recommend people to come to this office I’m 100% satisfied with the customer service as well the lady’s in the front they greeted me and my family the second we walked in they had a smile and had patience I honestly think they’re doing a great job
My Experience - 5.0/5.0 -
The best EVER service! Our agent Jake was purely OUTSTANDING!!!!! Amazing employees at this location.
My Experience - 5.0/5.0 -
Trevor was an excellent service advisor and all the technicians who worked on the car did excellent work. It looks like nothing ever happened.