Crash Champions #0544 South County

4.9 (2,785reviews)
98%
28400 Marguerite Parkway,  Mission Viejo,  CA  92692

In operation 15 years, 10 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Lexus Authorized
Nissan
Ram
Volvo

Reviews (2,785)

My Experience

Likely to Recommend

Repair Quality

Michael from crash champions was amazing! he was super helpful, very communicative, patient, caring, and all around amazing. i will recommend him to everyone i know! he deserves a raise !

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Returned Clean

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Returned Clean

My Experience

Wonderful service from Chris and Sallie (receptionist) as well as all other staff

Likely to Recommend

This is my second time here. And things are not pefect. There is alway little issues that my rep is either unwilling to fix. If i do recommend, i will need to let them know.

Repair Quality

Everything was repaired. Few issues that has not been address. I has to call Chris for update.

Customer Service

Still waiting for Chris to let me know what happen to one of my floor mat.

My Experience

Great service and they are very clean and fast. Also they are Very respectful and helpful . I will definitely recommend this place.

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My Experience

Job well done, for sure

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very professional

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great people, great craftsmanship, fair pricing

Repair Quality

Repair came out as if car was new

Customer Service

The Crash Champion Team is amazing. They had arranges for Enterprise to come get me and had a nice rental car for me. The folks at CC did an incredible job of restoring the damage on my BMW and went over the entire the car when I picked it up, and it was as new down to the smallest detail. Thank you for the great, friendly, professional service!

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Problems with cruise control and warning lights are being handled I hope.

Repair Quality

The car is not repaired. It does not hold speed when the cruise control is engaged. There are warning lights on the dash for the collision sensor. Thh by e car is parked at my house waiting to be picked up for further service. Second time! Sorry to complain, but this needs to be documented.

Customer Service

Everybody is very nice.

Likely to Recommend

Repair Quality

I had a great experience with this company. I was extremely stressed after my car accident, but they made the entire repair process so easy and stress-free. My advisor, Michael Smith, was incredibly helpful and took care of everything for me, including arranging the rental car. The communication throughout the process was excellent. When I picked up my car, it looked amazing. It was repaired perfectly, and it was so clean that it felt like I was getting a new car back. I’m very grateful for all their help and would highly recommend them to anyone who needs auto repairs.

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My Experience

Perfect

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Great service rob

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My Experience

Service was on time and better than expected

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My Experience

Great service.

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Returned Clean

My Experience

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Returned Clean