Precision Auto Collision, Inc

4.9 (1,984reviews)

98%

(949) 364-2600

27882 Camino Capistrano, Laguna Niguel, CA 92677

98%

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27882 Camino Capistrano
Laguna Niguel, CA 92677

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About Precision Auto Collision, Inc

See Photos

27882 Camino Capistrano
Laguna Niguel, CA 92677

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 40 years.

Throughout the past 30 years and with over 55,000 vehicles serviced, we have reached our final goal at Precision Auto Collision, Inc.- 100% customer satisfaction! Founded in 1986 in Laguna Niguel, California, Precision Auto Collision, Inc. has established itself as a local leader in the auto body and paint repair industry. We work directly with virtually every automobile insurance company in the state, and are an approved direct repair facility for the Automobile Club of Southern California. We are a preferred service provider for many of the local Mission Viejo and Laguna Niguel car dealerships including GMC, Cadillac, Lexus, Hyundai, Infiniti, Audi, and Volkswagon. We employ only highly qualified technicians who perform the complex structural, mechanical, body and refinish work required to meet industry repair quality standards

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

Spanish
German
Russian

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

GM Basic

Hyundai

I-Car

Kia

Call

Website

Reviews (1,984)

Sort By:
Newest
Rating

1,812 Customers Rated

5 Stars

84.5% Complete

(1677)
4 Stars

4.5% Complete

(89)
3 Stars

1% Complete

(20)
2 Stars

0.5% Complete

(10)
1 Star

0.3% Complete

(5)
< 1 Star

0.6% Complete

(11)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as flawless, perfect, and exceeding expectations. Many highlight that vehicles are returned looking brand new, often with complimentary detailing inside and out. Communication is a standout strength, with customers appreciating daily text updates and proactive outreach throughout the repair process. Timeliness is another recurring highlight, as vehicles are frequently completed ahead of schedule. A few customers noted minor areas for improvement, including occasional gaps in communication, alignment concerns post-repair, and isolated instances where follow-up on incomplete work was needed. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... amazing—honestly like nothing ever happened. The quality of the work exceeded my expectations, and they took the time to make sure everything was ..." Read more

"... You honestly cant even tell any repairs were done, the work is flawless. Everything was completed in a timely manner, and they kept me informed every step of the way ..." Read more

"This was the most perfect customer service experience I have had in decades from start to finish. They went above and beyond ..." Read more

"Precision Auto did the most incredible work on my car!!! Ive had to get my car fixed at other auto repair ..." Read more

"... car looks amazing, like nothing ever happened. The attention to detail and overall finish exceeded my expectations. Highly recommend!" Read more

"My vehicle was ready 2 days early!"

"Totally satisfied. Job professional finished. Car was ready for pick up before scheduled pick up date."

"... The car looks great, everyone was professional and the job got done a week faster than they promised. Thank you!!!" Read more

"Took longer than expected"

"The daily communication via text was very helpful. I was never left wondering about the status of my repairs. The estimate was ..." Read more

"... they said they would. Customer service was the best. I received daily updates on the progress" Read more

"... the staff was extremely knowledgeable and helpful. The communication was clear and consistent." Read more

"Cant say enough good words about quality of job and great communication."

"Communication couldnt have been better."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... amazing—honestly like nothing ever happened. The quality of the work exceeded my expectations, and they took the time to make sure everything was ..." Read more

"... You honestly cant even tell any repairs were done, the work is flawless. Everything was completed in a timely manner, and they kept me informed every step of the way ..." Read more

"This was the most perfect customer service experience I have had in decades from start to finish. They went above and beyond ..." Read more

"Precision Auto did the most incredible work on my car!!! Ive had to get my car fixed at other auto repair ..." Read more

"... car looks amazing, like nothing ever happened. The attention to detail and overall finish exceeded my expectations. Highly recommend!" Read more

"My vehicle was ready 2 days early!"

"Totally satisfied. Job professional finished. Car was ready for pick up before scheduled pick up date."

"... The car looks great, everyone was professional and the job got done a week faster than they promised. Thank you!!!" Read more

"Took longer than expected"

"The daily communication via text was very helpful. I was never left wondering about the status of my repairs. The estimate was ..." Read more

"... they said they would. Customer service was the best. I received daily updates on the progress" Read more

"... the staff was extremely knowledgeable and helpful. The communication was clear and consistent." Read more

"Cant say enough good words about quality of job and great communication."

"Communication couldnt have been better."

Paul (Kia owner) reviewed 9/20/26

Repair completed in a timely manner and car returned spotless.

Anwar (Jeep owner) reviewed 9/17/26

Such a great place. Ultimate destination to repair any body work damage. Great staff and superb customer service.

Al (Toyota owner) reviewed 9/17/26

I've always been very satisfied

While it took longer to get the car back, I'm very satisfied with the completion.

Car looks great, I've wax it twice just to make sure I inspected the entire job

Roberto (Nissan owner) reviewed 9/15/26

Great job fixing the front damage, very professional and we are thankful for the great service!

Deborah (Honda owner) reviewed 9/14/26

Nice people Explained the process / fees clearly Great communication. Highly Recommend.

Super easy process and great communication.

Madison (Chevrolet owner) reviewed 9/14/26

Michael (Hyundai owner) reviewed 9/14/26

Great service with lots of communication. A real desire to help in a stressful situation.

Aleta (Toyota owner) reviewed 9/14/26

Jiashuo (Land Rover owner) reviewed 9/12/26

Peter (Kia owner) reviewed 9/11/26

Great follow through and professionalism displayed throughtout our entire ordeal. Thank you for all your assistance!

Mark (Land Rover owner) reviewed 9/10/26

With out a doubt.

I missed the drop off date due to a personal problem and the shop was able to accommodate our repair a few days latter. Excellent customer service, text messages providing the ongoing status of the repairs. Repairs were great and the SUV looks brand new!

Excellent communication

Dilip (Acura owner) reviewed 9/10/26

Very good more than I anticipated and beautiful job. I definitely want to recommend that check it out this place before you look for another place.

Sharman (Mercedes-Benz owner) reviewed 9/10/26

We have already recommended you to two people

Above and beyond!

Michael (Chevrolet owner) reviewed 9/8/26

Jesus (Honda owner) reviewed 9/7/26

There is a weather seal missing and I wash my car now I’m having electrical problems on the headlights!!!!!!

Susan (Mercedes Benz owner) reviewed 9/7/26

Great work and Graham was amazing. Wonderful service all around.

Great work and great customer service!!

Graham was fantastic so was Alex.

Stephanie (Ford owner) reviewed 9/6/26

Barrett (Honda owner) reviewed 9/5/26

Sasan (Hyundai owner) reviewed 9/4/26

Great customer service

Great service

Christine (Chevrolet owner) reviewed 9/4/26

Already did

Awesome job

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view more shops in: Laguna Niguel | 92677

It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Precision Auto Collision, Inc

Take photos and get an online estimate

Schedule an estimate appointment

About Precision Auto Collision, Inc

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,984)

1,812 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 1.0/5.0

Repair Quality - 1.0/5.0 -

Customer Service - 1.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0