Crash Champions #0538 Costa Mesa North

4.7 (2,762reviews)
96%
1306 Logan Avenue,  Costa Mesa,  CA  92626

In operation 15 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Tesla

Reviews (2,762)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, clear communication, and proactive updates throughout the repair process via texts, emails, and phone calls. Timeliness is a strong point, with numerous customers highlighting that repairs were completed ahead of schedule. The added touch of returning vehicles cleaned inside and out is frequently appreciated. Some customers noted areas for improvement directly from their experiences, including inconsistent communication requiring them to follow up themselves, occasional repair delays without clear explanations, and isolated quality issues such as paint flaws or misaligned parts needing return visits. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to family and friends.
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"The car looked brand new when I picked it up. The repairs were perfect and they were done early. Thank you for the detail, also."
"Wonderful service from A to Z. Totally satisfied."
"Horrible assemble !!! the hood was crooked , the headlite was misaligned , and the fender gap reveal was not even !!"
"My car needs to be repainted due to flaws in the paint"

My Experience

From the efficient and warm reception from Alisa, to Shane's project management, I highly recommend this team. They did an awesome job on the body work.

Likely to Recommend

Repair Quality

I'm a perfectionist and I can always see small imperfections.

Customer Service

Shane was fantastic.

My Experience

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Customer Service

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Returned Clean

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Repair Quality

Shane's customer service was excellent.

Customer Service

Shane's customer service was excellent.

My Experience

My car was done warly and under all the other estimates I had received. You also washed it! I am highly impressed and will always use your services if needed in the future. Thank you for making this process so easy!

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Customer Service

My Experience

Great service!

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Returned Clean

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Returned Clean

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Repair Quality

Marco and the team were extremely helpful

Customer Service

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Repair Quality

Great service…thanks!

Customer Service

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Only because I live too far

Repair Quality

It was a rocky start but at the end the manager Jenke made up for it! He gave great service

Customer Service

A bit of miscommunication occurred but again at the end the situation was handled professionally by the manager

Likely to Recommend

Repair Quality

There were a couple of areas where dust had landed on during spraying but after I mentioned it, they fixed it right away. Would be good if it was caught before I had to point it out

Customer Service

Not the friendliest but got things done

Likely to Recommend

Would definitely recommend! Pretty satisfied!

Repair Quality

Very great service and communication

Customer Service

Fast service

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Repair Quality

They did a great job and Marco is very helpful. Only downside is that it took a week double their estimated time which meant a lot more money for the rental car than anticipated.

Customer Service

Excellent all around

My Experience

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My Experience

Great service

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Repair Quality

Customer Service

Returned Clean