Crash Champions #0538 Costa Mesa North

4.8 (2,747reviews)
96%
1306 Logan Avenue,  Costa Mesa,  CA  92626

In operation 15 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Tesla

Reviews (2,747)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, clear communication, and proactive updates throughout the repair process via texts, emails, and phone calls. Timeliness is a strong point, with numerous customers highlighting that repairs were completed ahead of schedule. The added touch of returning vehicles cleaned inside and out is frequently appreciated. Some customers noted areas for improvement directly from their experiences, including inconsistent communication requiring them to follow up themselves, occasional repair delays without clear explanations, and isolated quality issues such as paint flaws or misaligned parts needing return visits. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to family and friends.
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"The car looked brand new when I picked it up. The repairs were perfect and they were done early. Thank you for the detail, also."
"Wonderful service from A to Z. Totally satisfied."
"Horrible assemble !!! the hood was crooked , the headlite was misaligned , and the fender gap reveal was not even !!"
"My car needs to be repainted due to flaws in the paint"

Likely to Recommend

Would definitely recommend! Pretty satisfied!

Repair Quality

Very great service and communication

Customer Service

Fast service

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Repair Quality

They did a great job and Marco is very helpful. Only downside is that it took a week double their estimated time which meant a lot more money for the rental car than anticipated.

Customer Service

Excellent all around

My Experience

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Repair Quality

Customer Service

My Experience

Great service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Professional, friendly

Customer Service

Helpful, gave all answers

Returned Clean

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Repair Quality

Keep me updated. Delivered one day ahead of the scheduled time. Service advisor Shane was very polite and honest.

Customer Service

Likely to Recommend

Repair Quality

Amazing work

Customer Service

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Terrific service and outcome!

Repair Quality

Extremely professional and accommodating. My contact, Jenka, was outstanding.

Customer Service

Outstanding!

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Marco is the “man”! Keep him as he is a real asset to the firm. Great client skills. A good person.

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Repair Quality

Customer Service

Marco is the "man"!

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Customer Service

My Experience

Marco was awesome to work with start to finish.

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Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

cc notified me of the finish date when the car came in...It was on time. Thx

Likely to Recommend

Easy..They did great

Repair Quality

Team did a great job..Thanks Highly Recommended !

Customer Service

great communication