Mission Viejo Auto Collision

4.8 (720reviews)
96%
23812 Via Fabricante A1,  Mission Viejo,  CA  92691

Welcome to MISSION VIEJO AUTO COLLISION Craftsmanship – Reliability – Service & Commitment – Quality Guarantee When you have been in an auto accident, the last thing in the world you need is more stress and hassle. At Mission Viejo Auto Collision, we make sure that the only feelings you leave with are satisfaction in unsurpassed commitment to craftsmanship, service and quality. The team at Mission Viejo Auto Collision is committed to serving the good citizens of Orange County in auto body repair, whether it be auto body collision repair, or simply vehicle reconditioning. Customers and fleet services from Mission Viejo, Laguna Hills, Lake Forest, Laguna Woods, Irvine, Laguna Niguel and throughout Orange County trust us with their auto body repair needs.Their trust stems from our talented, I-Car Gold certified staff, and our state of the art auto body shop which allows us to provide unparalleled quality service that keeps customers coming back for their auto collision repair.We are cons

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Ford
GM Basic
Honda
Hyundai
I-Car
Infiniti
Lexus Authorized
Nissan
Subaru

Reviews (720)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The front office staff received high marks for being friendly, professional, and accommodating. Timeliness was a strong highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Communication throughout the repair process was widely appreciated, with customers valuing proactive updates. A few customers noted areas for improvement, including clearer communication from the start, occasional delays due to parts availability, and one instance of an incorrect repair requiring a return visit. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... spec of body repaired dust, or any paint over spray. Top-notch pride and workmanship THANK YOU !" Read more
"The quality of my car repair is fantastic! The team at Mission Viejo Auto Collision did an excellent ..." Read more
"Repairs were done quickly, car returned 100% correct. Cannot tell it was ever damaged. I recommend them to anyone in need of auto collision ..." Read more
"... cleaned inside and out, completed ahead of time, paints a perfect match, great front office, great place to do business with!" Read more
"BEST REPAIR EXPEEIENCE Ive ever had!"
"MVAC kept me informed of progress & completed repair 2 days before projected delivery date."
"Everything lines up, car cleaned inside and out, completed ahead of time, paints a perfect match, great front office, great place to do business with!"
"Actually sooner than I anticipated."
"It was done 3 days before the date"
"took two weeks longer than expected."
"MVAC kept me informed of progress & completed repair 2 days before projected delivery date."
"Excellent looking repair-our SUV looks as good as new! Really good communication during the process as well."
"11. Great communication."
"Wish there was more communication in the beginning of the process- I had to call after 3 days to check ..." Read more
"Very communicative and had the work done before when I thought it would be which was great!!"

Likely to Recommend

Repair Quality

They worked directly with my insurance company and made the process smooth and easy. They completed the work on-time and did not exceed the estimate. 10/10 would recommend

Customer Service

The staff is very friendly and responsive. All questions were answered quickly and regular updates provided.

Returned Clean

Likely to Recommend

Repair Quality

MVAC did beautiful job on our Honda CRV. After auto collision. It did take 17 days..but waiting for a part. Thank you!

Customer Service

Returned all calls promptly

Likely to Recommend

Repair Quality

Its sad to say, that your shop has seen most or all my cars for the last few decades. As always and as I just have come to expect, your work is exceptional and your staff is friendly and helpful. Thank you!

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

A great job and I received great service

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Great experience over all!

Repair Quality

The repair looks great!

Customer Service

Very kind & professional!

Returned Clean

Likely to Recommend

Repair Quality

Did not fix windshield when it was on the estimate. Had to dispute with State Farm. When we picked up the car there were scratches and low tire pressure. Ended up having a nail in my tire. I brought the car in and they did a horrible/ unsafe patch on the tire. I had to drive it straight to tire place. Cost over $300. to replace. The service man was very rude as well as the front desk.

Customer Service

Poor and rude

Returned Clean

Likely to Recommend

Repair Quality

I would have preferred the damaged wheel to be replaced, not mended.

Customer Service

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Repair Quality

Good as new! Thank you!

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I have used MVAC several times and have been very satisfied with their work.

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My Experience

Thank you! ~Dana Gallagher from SM Ford

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Repair Quality

Excellent work as always! Thank you very much!

Customer Service

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Would definitely recommend.

Repair Quality

If I could put an 11, I would.

Customer Service

Again, an 11.

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Repair Quality

Customer Service

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Repair Quality

Thank you you too all who were involved in the repairs and the administration. Great repair shop. I will definitely recommend you others.

Customer Service