Caliber - Mission Viejo
In operation 29 years, 28 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
!00% would tall someone to use this shop
Repair Quality - 5.0/5.0 -
No one WANTS to be in an accident. But I have to say that this was the best possible outcome. Zach was so on top of things. Keeping me in the loop. So great to work with. For an unfortunate incident, it really was as easy as it could possible be.
Customer Service - 5.0/5.0 -
Zach was absolutely amazing. Informative, communicative, so helpful.
Likely to Recommend - 5.0/5.0 -
Lo recomendaria
Repair Quality - 5.0/5.0 -
Buena atencion tanvien isieron buen trabajo y rapido todo quedó vien muchas gracias caliber
Customer Service - 5.0/5.0 -
Excelente
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great.
Customer Service - 5.0/5.0 -
Baldemar was friendly and communicated w me throughout the process for updates. I never had to reach out or initiate an inquiry. The text feature was great and my preferred method.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
John was extremely helpful, courteous, and did a great job of keeping us informed through the long repair process.
My Experience - 5.0/5.0 -
It was a pleasure working with such a respectful and professional team. I am very grateful for the service and will gladly recommend Caliber Collision to others. John, Your professionalism and leadership of your team truly showed in the quality of the repair on my car. I really appreciate the care and attention given. Thank you so much for a job well done. Lulu
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I already did!
Customer Service - 5.0/5.0 -
I already did!
My Experience - 5.0/5.0 -
John did a great job in managing the repair and keeping us informed on the progress. They even completed the repair early from their initial time estimate. The car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I very much appreciated being informed each day about the status of repairs on my car. Everyone involved was friendly and well informed. Without a doubt the best car repair experience I’ve had. Cheers to all. My car looks new again and my wife is pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were completely satisfied with the repair of our car. Thank you for an amazing job . Sunny Tayani
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
John was awesome. Friendly, professional and kept me informed. Made the entire process easy and painless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing would do it again! Thank you guys
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The associate that helped me was very kind and easy to work with from the start. I think his name was Evan. Very pleased with the service at this location, and will recommend to others as well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Made my car look great again.
Customer Service - 5.0/5.0 -
Evan was the tech that I dealt with the entire time. He was kind, understanding and very easy to talk to.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Excellent customer service. John was pleasent, thorough and followed up.
Likely to Recommend - 2.0/5.0 -
In my opinion, I would recommend they go to get quotes from other shops because I was astounded by how expensive the repair was given the level of damage.