Caliber - Tustin

4.8 (7,986reviews)
96%
5 Auto Center Drive,  Tustin,  CA  92782

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Lexus Authorized
Scion
Toyota

Reviews (7,986)

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Customer Service

This was quite a long process, to no fault of Caliber. Tony was extremely communicative and made sure I knew the status of my vehicle and the claim at all times.

Returned Clean

My Experience

Randall is amazing to work with - especially when I have my second car at Caliber which is both fortunate and unfortunate. I am confident my vehicles have been and will be taken great care of. Great team to work with!!

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My Experience

Landon did a great job in taking in the car and communicating the status of the repair. The repairs look great.

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Customer Service

Landon Fritz communicated well and was easy to work with.

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Overall good experience. I don’t like they can’t tell you if there is any true problems with the actual motor. If you get hit by the motor you kind of want to know exactly what all was damaged.

Repair Quality

Front bumper isn’t attached all the way the way it was before

Customer Service

They treated me very well. Only problem was timing to get the car. Especially because my sister was in town and it affected my time.

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Great job!

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My Experience

Moon was great! Very nice to work with!

My Experience

My Experience

Customer Service was excellent. The Service kept me informed Daily. Great experience

Likely to Recommend

I would highly recommend Caliber Collision at the Auto Center in Tustin.

Repair Quality

From start to finish, from front desk to Service Provider, it was a job welldone. Service Provider Landon Fritz kept me informed on a daily basis. I was able to pick up my car ahead of schedule. Upon pickup, not only did paint and stripes match perfectly, my car was spotless. Thank you

Customer Service

As in my earlier comments ... Great job

My Experience

Very courteous and professional.

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Exceeded my expectations

Customer Service

Tony is the man! Get that man a promotion!

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Johnny was super helpful with keeping me updated on the status of my vehicle, going above and beyond with his service.

Customer Service

The service advisor was 10'/10 but the lady at the front desk seemed confused at times as if the customer was in the wrong. I came in for a scheduled appointment and she acted as though I didn't actually schedule one.

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My Experience

Likely to Recommend

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Customer Service

Returned Clean