Caliber - Costa Mesa - W 18th St
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Timeliness
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always incredible and reliable esp Bob who is a gem. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kevin Gough was so extremely helpful and professional. Please recognize him for excellent customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Caliber did an awesome job in my car.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My vehicle was repaired in real time. My car looks immaculate and is handling as though it’s brand new. Thank you for keeping me updating throughout the repair process, completing my vehicle so promptly, and providing top-tier car repair service.
My Experience - 5.0/5.0 -
The whole staff is very courteous and professional A++ experience
My Experience - 5.0/5.0 -
It was very easy talking to Bob about how the update was going and I can tell his ships very best with taking care of my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is the fourth time I’ve been to Caliber Collision. The service is always exceptional and the reason why I always come back trusting in their quality of work and standards. Bob Ohanian was my advisor this time around and the communication, quality of work and customer service exceeded my expectations. It was such a smooth process at every touch point and grateful to the team.
My Experience - 5.0/5.0 -
Extremely courteous and professionalism in facilitating my car repairs. Easy transition when all things explained. Trust wholly
My Experience - 5.0/5.0 -
I am so happy thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality repair
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent, as always.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was done to complete satisfaction and the supervisor Mr. Bob from Caliber was great to work with and provided daily updates in the status of the vehicle repair and listened and addressed all my concerns. Really appreciate working with him.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Bob Ohanian, Senior Service Advisor, was very professional and communicated with updates on the status of the repairs with my vehicle. He was available to answer any questions I had regarding my vehicle. He explained what parts where repaired and full calibration where conducted after the repairs. It was a pleasure having Bob as my service advisor. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Miguel was wonderful to work with. He kept me updated constantly on the repairs and was able to secure new parts for my repairs. He was friendly, responsive, and engaging.
My Experience - 5.0/5.0 -
Mr.Ohanian provided exceptional service. He was very professional, extremely efficient in the whole process and the repair was done in a timely manner. I would like to thank him for his help.