Caliber - Costa Mesa - W 18th St
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great customer service throughout the entire process. I was kept informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great follow up, top notch service, super friendly, specifically Bob.
Customer Service - 3.5/5.0 -
Front staff is normal
Likely to Recommend - 5.0/5.0 -
Seamless process by all representatives with whom I had contact. Very friendly. I felt valued as a customer
Repair Quality - 5.0/5.0 -
Excellent communication with quick, friendly, concern exhibited by all employees. EXCELLENT CUSTOMER SERVICE!!!
Customer Service - 5.0/5.0 -
Excellent with every contact!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was very convenient to have my car dropped off at the dealership with arrangement made for me to get my rental car from Enterprise. They also kept me informed of the status of my car and were kind enough to drop off the car at my office and take the rental car to drop off the next day at Enterprise. Staff were very polite, friendly and accommodating.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast Accurate Quote and Delivery.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m really satisfied with the repairs you did for my car. Thank you for repairing my car really well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did an exceptional job, Bob did incredible job w insurance company and went for a bat for me.
Likely to Recommend - 5.0/5.0 -
ABSOLUTELY very likely
Repair Quality - 5.0/5.0 -
Eric was totally up to date in informing me everything along the way.
Customer Service - 5.0/5.0 -
Everyrthing was attended to as far as making me feel very comfortable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks great following repairs. Bob was very helpful all along the way and kept me posted on progress as repairs were made almost daily. Thanks - hope Allstate is also happy with the result…
Likely to Recommend - 4.5/5.0 -
Would recommend Calibern for MBZ repairs
Repair Quality - 4.5/5.0 -
Bob did admirable job of keeping me informed of progress of repairs as these were carried out.
Customer Service - 5.0/5.0 -
Again, Bob did a great job.
My Experience - 5.0/5.0 -
The team was organized and communication was thorough throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication and guest service was great.