CARSTAR McLaren Auto Body

4.9 (2,812reviews)
98%
16191 Construction Circle West,  Irvine,  CA  92606
See Photos
Online Estimate
Book Appointment
Bot
Shop AssistantSparkles

In operation 26 years.

At CARSTAR McLaren Irvine, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Irvine, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with all insurance companies and offer a nationwide warranty. We do offer loaner vehicles to customers that do not have rental car coverage.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Call
Email

Reviews (2,812)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as flawless, like-new, and exceeding expectations. The team is widely recognized for professionalism, friendliness, and attentiveness throughout the repair process. Communication stands out as a key strength, with customers appreciating regular text and email updates that kept them informed at every stage. Timeliness is another highlight, as many customers noted their vehicles were completed ahead of schedule. The complimentary interior and exterior cleaning upon vehicle return was a recurring pleasant surprise. A small number of customers mentioned minor issues such as parts delays, occasional communication gaps, or post-repair touch-ups needed, reflecting areas customers feel could be further refined.
AI-Generated from reviews written in the last 12 months
Select to learn more
"The repair completed was of very high quality. Paint was matched very well, OEM parts were used, and wiring was routed ..." Read more
"Excellent quality of the repair. Would never know the car had been in an accident."
"Fast, competent with frequent updates. My car looks like it was never damaged. I highly recommend Carstar McLaren."
"Courteous, smooth & clear process, good communication and excellent repair results!"
"... looks great. I couldnt even tell it had any damage looks absolutely perfect like when it was new" Read more
"... surprise the timeline was cut in half and we had our car back in four days instead of eight with a beautiful new painted rear passenger door. We have had carstar ..." Read more
"... did such a great job on my car. They were able to finish the repairs faster than originally promised. And they cleaned the car inside and out. Would recommend to ..." Read more
"The vehicle was done almost a week before they said it would be. I was quite surprised."
"More than satisfied with the job done on my car. Original estimate was 2 12 weeks actually finished in one week."
"I was stunn3d my car was done ahead of schedule in perfect condition."
"From the very beginning, customer service was knowledgeable, courteous and very helpful. They explained what had to be done and the timeline ..." Read more
"... of the service. They performed the job perfectly, providing detailed status updates and completing the repairs right on schedule." Read more
"They sent text updates that were timely and clear"
"... insurance company representative, which was frustrating. Carstar's attentive communication was a tremendous source of reassurance for me. Thank you very much." Read more
"Car star was communicative, amenable to special requests, and most importantly; timely. My repair was done on-time and exactly to ..." Read more

My Experience

Body Shop did a great job keeping me informed throughout the whole repair process. They also were ahead of schedule and I got my car back earlier than what was originally promised, which was great. The the Body and Paint repair repairs on the car looked amazing and they even cleaned the car too as well. Will definitely recommend them to family members and friends.

My Experience

Bill is awesome Diagnosis through execution flawless like my last repair Thank you !

My Experience

Love the team here. My car was repaired prior to the expected completion date and it looks good as new!

My Experience

It was a pleasure to work with Bill and Mary. They offer great hospitality and service during this hard time of not having a car. Would definitely recommend their business!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Had a great experience. The team went above and beyond to ensure that my car was good. It's clear CARSTAR cares about customer satisfaction and making sure you leave happy.

Likely to Recommend

Repair Quality

Had a good experience with the communication and the repair of my car.

Customer Service

Communication and explanation of what parts had to be replaced was helpful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Cameron was wonderful and walked me thru all the steps of my car repair which was an accident that wasn’t my fault!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for all the help and excellent service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Bill is always the best. Needing car repairs is never exciting but Bill makes the entire process pain free. Great guy as always!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very nice and professional service.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Professional service with a fast delivery

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Couldn’t recommend CARSTAR McLaren more, great team and service. Brilliant communication and very thorough in what they do.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Excellent service and communication throughout the entire process. The results were excellent!! I will recommend CARSTAR to anyone in need of repairs.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks

1 - 20 of 2,812

Nearby Driven Brands Auto Body Shops

Auto body shops nearby

view more shops in: Irvine  |  92606