CARSTAR McLaren Auto Body

4.9 (2,773reviews)

99%

(949) 559-5100

16191 Construction Circle West, Irvine, CA 92606

99%

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16191 Construction Circle West
Irvine, CA 92606

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

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Shop Assistant

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About CARSTAR McLaren Auto Body

See Photos

16191 Construction Circle West
Irvine, CA 92606

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 26 years.

At CARSTAR McLaren Irvine, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Irvine, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with all insurance companies and offer a nationwide warranty. We do offer loaner vehicles to customers that do not have rental car coverage.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

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Website

Reviews (2,773)

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Rating

2,287 Customers Rated

5 Stars

70.9% Complete

(1967)
4 Stars

7.6% Complete

(210)
3 Stars

1.7% Complete

(48)
2 Stars

0.8% Complete

(23)
1 Star

0.2% Complete

(6)
< 1 Star

1.2% Complete

(33)

Customers say

Overall Customer Satisfaction

Customers consistently praise CARSTAR McLaren for its outstanding service quality, clear and proactive communication, and impressive timeliness. Many highlight the professionalism, friendliness, and attentiveness of the staff, who guided customers through every step of the repair and insurance process. Repairs are frequently described as flawless, with vehicles returned looking brand new, often cleaned inside and out beyond expectations. A large number of customers were pleasantly surprised that their vehicles were completed ahead of schedule. Text and email updates throughout the repair process were widely appreciated. A small number of customers noted areas for improvement, including more proactive communication without needing to follow up, ensuring vehicles are returned in pristine condition free of residue or new marks, and verifying all components are properly reinstalled before pickup. These points reflect direct customer observations and reinforce the shops overall commitment to continuous improvement.

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Service Quality
Timeliness
Communication

"The repair completed was of very high quality. Paint was matched very well, OEM parts were used, and wiring was routed ..." Read more

"Excellent quality of the repair. Would never know the car had been in an accident."

"... the work CARSTAR did on my car. It looks great! The staff was kind, professional, and attentive throughout the whole process. I highly recommend CARSTAR to ..." Read more

"Courteous, smooth & clear process, good communication and excellent repair results!"

"I am deeply impressed by the quality and efficiency of the service ! They both are great! Mostly appreciated!"

"... did such a great job on my car. They were able to finish the repairs faster than originally promised. And they cleaned the car inside and out. Would recommend to ..." Read more

"... surprise the timeline was cut in half and we had our car back in four days instead of eight with a beautiful new painted rear passenger door. We have had carstar ..." Read more

"More than satisfied with the job done on my car. Original estimate was 2 12 weeks actually finished in one week."

"The vehicle was done almost a week before they said it would be. I was quite surprised."

"They did an amazing job on my car, the estimated completion date was a month out and it was completed within two weeks. My car looks brand new, and I couldnt ..." Read more

"... representative, which was frustrating. Carstar's attentive communication was a tremendous source of reassurance for me. Thank you very much." Read more

"The shop communicated with me about the progress on a daily basis that made sure the repair would be completed on time!"

"... of the service. They performed the job perfectly, providing detailed status updates and completing the repairs right on schedule." Read more

"Car star was communicative, amenable to special requests, and most importantly; timely. My repair was done ..." Read more

"There was a 2-day delay from the initially estimated completion date, but this was communicated to me clearly and with advance ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication