CARSTAR Lake Forest
In operation 27 years.
CARSTAR Lake Forest, located in South County is an insurance approved facility. Factory trained technicians and consistently ranked highest in customer satisfaction. We provide a NATIONWIDE warranty-- Over 1000 locations throughout the US, Canada. Relax, We'll Take It From Here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- Chinese
- Vietnamese
- German
- Korean
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'm at loss for words because, mere words cannot encompass the sheer awesomeness that CarStar performed on my car. My mind is completely blown!!!! Thank you for restoring my baby.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cannot be measured by today's standards
Customer Service - 5.0/5.0 -
Off the charts
Returned Clean
My Experience - 5.0/5.0 -
Good communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great! Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
GOOD JOB
Repair Quality - 5.0/5.0 -
she looks lioke new!
Customer Service - 5.0/5.0 -
THAT LITTLE GIRL IS SOOOO ON!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys were great and very professional!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Love their professionalism and skills. Definitely will recommend friends or families
Repair Quality - 5.0/5.0 -
Great service under Huy and Denise. They Provided periodic updates on the progress. i am satisfied. Thank you Guys! Best regards, fs
Customer Service - 4.5/5.0 -
They replaced left fender with an Oem fender. Noticed the gap between left and right fenders with car mhood are not the same. Off a little bit. Can’t be detected by a naked eyes. But i dealt with car, i was able to spot it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your team did an outstanding job on the repairs , we are very very happy with the work they did ! Everyone at the store was very patient with my mom ( her car ) and kind , we truly appreciate you guys
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely pleased with the quality of the repair work performed. The team at CARSTAR Lake Forest was professional, efficient, and communicative throughout the process. The vehicle was returned in excellent condition, and the attention to detail exceeded my expectations. I would confidently recommend their services to others and will return for any future needs.
Customer Service - 5.0/5.0 -
The customer service experience was excellent from start to finish. The staff was courteous, knowledgeable, and kept me informed throughout the repair process. They were responsive to my questions and made sure I felt confident in the work being done. I truly appreciated the professionalism and care shown by the entire team.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstar kept me updated on the status of my repair, and also handled the rental car for me.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
CARSTAR was excellent. Our car repair was completed on time, actually ahead of plan, and is beautiful. Denise followed up with us each step of the way, and she made sure everything was completed to our satisfaction. Thanks
Likely to Recommend - 5.0/5.0 -
Absolutely will recommend along with positive comments as reflected with this survey.
Repair Quality - 5.0/5.0 -
Car was completed on time and looks great. Denise was super helpful and kept us up to date all along the way. Thank you.
Customer Service - 5.0/5.0 -
Customer service was excellent. Initial quote was completed almost immediately by Jin. He followed up to make sure we understood and agreed to the estimate. Denise was also very responsive and a pleasure to deal with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was good. Got a good cleaning, they helped me remove some gross glue on my windshield.
Likely to Recommend - 5.0/5.0 -
I had some glue spots on the car from the dealership. I asked the shop “hey how can I fix this at home?” The CS person immediately said, “oh we can clean that in a few minutes “. And they did. It made an impression
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely recommending
Repair Quality - 5.0/5.0 -
Very happy!!