CARSTAR Lake Forest
In operation 27 years.
CARSTAR Lake Forest, located in South County is an insurance approved facility. Factory trained technicians and consistently ranked highest in customer satisfaction. We provide a NATIONWIDE warranty-- Over 1000 locations throughout the US, Canada. Relax, We'll Take It From Here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- Chinese
- Vietnamese
- German
- Korean
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Here’s a polished, review‑ready version that keeps it short and sincere: Great experience all around. They stuck to every time commitment, were easy to reach, sent clear automated updates throughout the process, and had a courteous, professional staff. Highly recommend.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Cristina was very helpful and communicative throughout the entire process.
My Experience - 5.0/5.0 -
Great communication from Huy and CARSTAR, always. I received frequent updates on the repair status, and Huy tried his best to speed up the process by communicating with insurance. My car looks brand new compared to when I first dropped it off. They did a great job, and it was exciting to get it back. I can tell Huy and everyone else at CARSTAR really cares about customer satisfaction. I am completely satisfied, thank you.
Likely to Recommend - 5.0/5.0 -
Great customer service!
Repair Quality - 5.0/5.0 -
Great communication from Huy and CARSTAR, always. I received frequent updates on the repair status, and Huy tried his best to speed up the process by communicating with insurance. My car looks brand new compared to when I first dropped it off. They did a great job, and it was exciting to get it back. I can tell Huy and everyone else at CARSTAR really cares about customer satisfaction. I am completely satisfied, thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the estimate to the repairs to the final completion, the staff was very friendly and informative.
Likely to Recommend - 5.0/5.0 -
Very satisfied with my experience.
Repair Quality - 5.0/5.0 -
Repairs were made and my truck looked great.
Customer Service - 5.0/5.0 -
Everyone was friendly and kept me well informed throughout the repairs. Allowed me to drop off my rental car at Carstar.
Likely to Recommend - 5.0/5.0 -
Already recommended to a friend and she is thinking of going if it’s not too far for them
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Super friendly staff & great job!
My Experience - 5.0/5.0 -
The Carstar Team did a great job with my Model Y Tesla Repair. Car was cleaned inside and out too. The car looks new again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a great experience and I love the way my car turned out. Thank you!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic job to everyone who helped with my transaction!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick excellent service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very happy with service & nice people
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wonderful repairs
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely. They were terrific
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very nice and accommodating Denise was especially helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They is very professional
Repair Quality - 5.0/5.0 -
Very good services, Fast and perfect work, I am very happy because you can pick up my car in a short time, to continue working
Customer Service - 5.0/5.0 -
The staff was very friendly and bilingual and that is very good, I also received, excellent service when receiving and inspecting my car, and they contacted me very kindly to pick up my car
My Experience - 5.0/5.0 -
CARSTAR is very reliable repair center. Their service agents are very friendly and good service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Your work was good, but your employees ransacked EVERY, inch of my car , looking for what?? Im not sure. But making customers sign a waver that your not responsible for items , doesn't give them the right to search every inch of my car. Very degrading & unprofessional.
Customer Service - 3.0/5.0 -
I've already submitted a comment about how my car was totally ransacked and searched. Then I asked for or a quote to put one clear coat of gloss on my small&narrow spoiler, and got a ridiculously high price, that was outrageous......$550, which was insanely high...! Your bumper work was good, but you could have treated me much better