CARSTAR Laneys West Monroe
In operation 26 years.
CARSTAR Laneys Collision Center West Monroe specializes in high-quality collision repairs, excellent customer service, and satisfaction in West Monroe, LA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax, We'll Take It From Here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very professional! I love the text messaging update feature! Car was in and out fast!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff very friendly, always notified me with updates. Took me to pick up my rental and to return it. Did an excellent repair job on my car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Carstar did a great job on my vehicle
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I Recently Had My Bumper Repaired Here, And I Couldn't Be Happier With The Results. They Did An Amazing Job Matching The Paint... And The Customer Service Was Extremely Fantastic. They Kept Me Updated On Everything. And Had Me Back Driving In Under Two Weeks.. I Highly Recommend This Shop!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice, excellent job on my repair, would go there again if needed, thanks
Likely to Recommend - 5.0/5.0 -
Absolutely ‼️
Repair Quality - 5.0/5.0 -
Very satisfied ‼️
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tina was great. She explained the processes to us, how the insurance process works, and kept us informed throughout the entire process. The work they did in the car looks great. I’ll definitely recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with the repair and the friendliness of staff. Thank You for a quick and professional service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the workmanship and price! Thank You, Vance
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes they was I was very good at what they did professional work thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied everything prefer professionally done Thanks
Customer Service - 5.0/5.0 -
Down to earth friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My front censor keeps alarming when I stop at a red light. Something isn’t right.
My Experience - 5.0/5.0 -
Very professional shop and I feel like they did a great job on my van!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the moment I walked in, the staff was friendly and treated me like family. The facility was super clean and organized. Carstar will be my go to car shop from now on. Very impressed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ladies were courteous and friendly with any questions we had.
Customer Service - 5.0/5.0 -
Went and did that little extra.
Returned Clean
My Experience - 5.0/5.0 -
Customer service was EXCELLENT!! And i picked up my car with it looking brand new. Hopefully won’t have to see them again but if i do- I wouldn’t mind it at all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
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