Lee Edwards Mazda Body Shop

4.7 (174reviews)
90%
2218 Louisville Ave,  Monroe,  LA  71201

In operation 69 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (174)

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Great and friendly staff

Returned Clean

Likely to Recommend

Repair Quality

Mr. Lance and Mrs. Amy were very informative and made sure my car was in perfect condition before giving it back. I informed them I had a vacation coming up and they made sure my car was done in time for my vacation.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

The truck is running great, however the front lower part of my bumper came loose and was dragging. I got under the truck and grabbed it and the entire thing fell to the ground.

Customer Service

The staff was beyond amazing

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

The document from the body shop that looks like it has check-boxes and places to out info is entirely blank except for my information and my car's model. Though this isn't super worrying, since the car seems fine. It's just puzzling why the paper would exist in the first place.

Returned Clean

Likely to Recommend

Repair Quality

Absolutely beautiful Work

Customer Service

I feel like Amy and I are good friends now

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Repair Quality

Customer Service

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Repair Quality

On May 27 was called to come pickup my car. I turned-in my rental car and arrived to pickup my car at 5:10 p.m. As soon as I passed by my parked car at the repair shop, I noticed a lighter colored painted area on my repaired bumper that was not consistent with the entire, painted bumper. I proceeded to get my key and surprisingly, I was handed the key with no walkthrough or verification of the services done to my car. I informed the attendant at the front desk that I saw something on my car that I was not pleased with. Since neither the painter or shop manager was still at the shop around 5:10 p.m., the desk attendant got another gentleman to verify what my complaint was with the paint job. He saw the flaw in the painted bumper and asked if I could bring the car back during the week of June 1, awaiting a call from the body shop to tell me when to bring my car back and having a car to loan me while my bumper is repainted. Today is June 5 and I haven’t heard from Lee Edwards as of yet. I will call the shop this morning to make arrangements to have my car’s bumper repainted again.

Customer Service

After I informed the desk attendant that I wasn’t happy with the paint job done on my bumper, she immediately tried to assist me by getting someone to assist me with my concern. I was thankful, because she didn’t try to make an excuse for the body shop; she simply tried to help me by finding a manager to assist me.

Returned Clean

Likely to Recommend

Repair Quality

Great job on my honda

Customer Service

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Repair Quality

Thank you Lee Edward Mazda for your continued excellent service.

Customer Service

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Repair Quality

Customer Service

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I have used Lee Edwards several times . But I may call someone else next time

Repair Quality

3-5day estimate took over 2 weeks.

Customer Service

I called several times to check on status of car. None of the calls were returned to report progress

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Ive been using yall for many years , never disappointed .

Customer Service

Highly recommended

Returned Clean

Likely to Recommend

Repair Quality

Very professional

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Very pleased , job well done thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job.

Customer Service

Returned Clean

Likely to Recommend

Only issue is that I did not get a summary of parts and services provided when work was complete. I’m sure that my insurance company got a full report, but I only got a receipt for my insurance company co- pay.

Repair Quality

Repair is flawless. Paint blended well. Cannot tell that any bodywork was done.

Customer Service

Service was efficient and professional.

Returned Clean