CARSTAR Laneys West Monroe
In operation 26 years.
CARSTAR Laneys Collision Center West Monroe specializes in high-quality collision repairs, excellent customer service, and satisfaction in West Monroe, LA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax, We'll Take It From Here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
I asked to be notified about the repairs before they were made. No one reached out. It was ok, and the repairs were great, but I wanted to talk through the repairs with someone before they were made. Everyone I spoke to were nice.
Returned Clean
My Experience - 5.0/5.0 -
Well done!
Likely to Recommend - 5.0/5.0 -
Thanx
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great
Returned Clean
My Experience - 5.0/5.0 -
The repair work is impeccable. Repairs were completed three days earlier than estimated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs are unnoticeable. All damages were restored to like-new condition. Repairs were completed three days before the estimated time.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was wonderful. Friendly faces and the always kept you informed of what was going on with your vehicle. Will totally recommend y’all to other people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was explained well and I was always keep in the know as to what was going on with my car. Very easy to work with. Great service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There are issues: the front blinker on the right side doesn't work. There are chips of paint missing on the rt fender up by the windshield. The plastic shroud that covers the radiator & a/c condenser is missing. We will be bringing the yukon back on monday to have these things addressed.
My Experience - 5.0/5.0 -
We are working at the new data center in Raysville, We will use them again when needed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good so far
Customer Service - 5.0/5.0 -
Very good well pleased
My Experience - 5.0/5.0 -
I was able to keep up with the progress of my vehicles repairs which were done in a very timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so nice and helpful. I kept up with the process of my truck via messages. The work was very good.
Customer Service - 5.0/5.0 -
Everyone was so nice and helpful. I kept up with the process of my truck via messages. The work was very good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service and communication is TOP NOTCH
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you guys so much! The truck looks great!
My Experience - 5.0/5.0 -
Very satisfied with time frame of work done and very friendly front office personnel
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good and prompt service. Everything was put back where it was looking like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so nice to me. And answered all my questions that I asked.. Thank you so much. I will recommend you guys to everyone!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Third time here and still amazing as always.
Returned Clean
My Experience - 5.0/5.0 -
I haven’t seen the car yet because I had to take my husband to the ER. I am banking on past experience with your services that this time also it will be a superb replacement of broken parts. We break them and you fix them, great partnership.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, back to new car
Customer Service - 5.0/5.0 -
Great customer service! Convenient and ready