CARSTAR Laneys West Monroe
In operation 26 years.
CARSTAR Laneys Collision Center West Monroe specializes in high-quality collision repairs, excellent customer service, and satisfaction in West Monroe, LA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax, We'll Take It From Here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The ladies of the office were great and the job done was phenomenal!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome friend service from the ladies up front and stellar craftsmanship from the guys in the back!!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I like the customer service they showed. I felt they showed me that my work was important and they kept me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team at Carstar Laneys were excellent! They kept me updated throughout the process, finished early and did amazing work. So pleased with them!
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
They were awesome
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent
Repair Quality - 5.0/5.0 -
Excellent customer service.
Customer Service - 5.0/5.0 -
Excellent overall
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend 109%
Repair Quality - 5.0/5.0 -
They were very fast It only took them 5 days. And everything was done right. Thank you.
Customer Service - 5.0/5.0 -
She was very family. Both of them. When I pointed it out to the guy what was worrying me he kindly told me he will fix it Thank you guys. You guys are’ great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
CarStar was not only the most friendliest and very helpful but very fast feedback. To this I thank Kim and Tina for my pleasant experience. To the crew in back I appreciate the great quick repair, thank you all so much. K / Titan Truck
Customer Service - 5.0/5.0 -
Very much….already gave a more detail of this.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Great
Returned Clean
My Experience - 5.0/5.0 -
The process was smooth and easy. Great company and completely satisfied. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a pleasure dealing with Carstar. They made the transaction easy and kept me up to date on the progress. Awesome company and thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I just loved the service there. I always got updates, I wasn’t worried about my vehicle and the lady at the front desk is so sweet
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful service and my car looks perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome experience. Front office staff are great and very helpful, especially Kim!! I would recommend CARSTAR for vehicle repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Process took extremely long time . Got my car back but a couple of parts still had to be ordered to complete it. These in my opinion should have been able to be determined to be needed at a way earlier date. Picked up my car and noticed the next day there is white paint or primer dust ALL OVER my black interior.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great
Customer Service - 5.0/5.0 -
They kept me updated regularly
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very pleased
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Fast, professional service. Repairs look great!
My Experience - 5.0/5.0 -
I couldn’t be more satisfied. They kept me notified as to when my vehicle would be finished. They kept all the promises. All the work was well done. Looks great. Very happy.
Likely to Recommend - 5.0/5.0 -
Certainly would recommend
Repair Quality - 5.0/5.0 -
Very happy with every part of my truck repairs. Promises made promises kept.
Customer Service - 5.0/5.0 -
Very happy with every part of my truck repairs. Promises made promises kept.
Returned Clean
My Experience - 5.0/5.0 -
Very easy to work with, kept me updated on progress of my vehicle. Had it ready on day they projected definitely will recommend this body shop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for making process easy and getting my car fixed in a timely manner .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I feel like it took too long!