CARSTAR Mistrata's Collision
In operation 23 years, 9 years at this location.
Carstar Mistrata's collision is a family owned auto repair business that has been in business since 1993. Our goal is to provide high quality repairs to all of our customers. Our collision center is known for it's expertise, honesty and Stellar service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 5:30 pm |
| Tue | 8:30 am - 5:30 pm |
| Wed | 8:30 am - 5:30 pm |
| Thu | 8:30 am - 5:30 pm |
| Fri | 8:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
you did a great job my car looks new again thank you so much you guys get five stars
Likely to Recommend - 5.0/5.0 -
great people to do business with
Repair Quality - 5.0/5.0 -
great job on my car looks like new
Customer Service - 5.0/5.0 -
they are very nice to do business with
Returned Clean
My Experience - 5.0/5.0 -
It's very satisfied with the owner's Tony and Pam, they seen to all my needs , very compliant and very efficient and always gave me updates. I would go back again....
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic work and end product! Finished ahead of schedule which was a good thing.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am a senior and I was treated so respectful they went above and beyond the nicest people I’ve met in a long time. I would recommend car star to everybody that needs it and I will spread the word. I felt important thanks to them wonderful people.
My Experience - 5.0/5.0 -
I was kept informed of my repair timeline. The employees are friendly and personable!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completely restored my Camrys bumper in a timely manner and it looks amazing! I will be coming back if the circumstances apply ! They exceeded expectations!
Customer Service - 5.0/5.0 -
The app and phone call information was helpful and timely
Returned Clean
My Experience - 5.0/5.0 -
They are the most friendly and helpful people you could want to help you with a car repair. Very helpful with the entire experience. Would recommend to anyone.
My Experience - 5.0/5.0 -
They did what they said and went the extra mile. Our car looks like it came off the showroom floor.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our car looks great. We were treated very well. It was an excellent experience. Will use again if necessary.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great JOB!!! Only negative comment One small ding was missed by the door handle.
Customer Service - 5.0/5.0 -
I appreciate their updates.
My Experience - 5.0/5.0 -
100% easy from start to finish i was informed with every step no surprises no hassle repairs look great staff friendly overall 10 out of 10 stars
Likely to Recommend - 5.0/5.0 -
Overall experience was great I have no complaints
Repair Quality - 5.0/5.0 -
Repairs look great
Customer Service - 5.0/5.0 -
Staff was friendly professional and kept me up to date with repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had 2 vehicle's repaired due to hail damage and it was a pleasure doing business with Mistratas. Hopefully we will never need them again but if so would not hesitate.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My thoughts….everyone is amazing!!! Pam, you and your husband are always so kind and helpful! The mechanics also do an amazing job. Very happy all around!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely happy with the results of the repairs and my entire experience
Customer Service - 5.0/5.0 -
Great experience with the team!
Returned Clean
My Experience - 5.0/5.0 -
Sure—here’s a tighter version: ⭐⭐⭐⭐⭐ I had an excellent experience with CARSTAR Minstrata in New Lenox. The team was knowledgeable, experienced, and thorough from start to finish. The repair quality was outstanding, and the attention to detail really showed—my vehicle looked fantastic when I picked it up. Communication was excellent throughout the process, with regular updates and clear answers to my questions. I’m very happy with both the repair and customer service, and I highly recommend them to anyone looking for a trustworthy shop in New Lenox.