Crash Champions #0570 New Lenox
In operation 27 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Everything is great, I didnt have a chance to call today but the driver side headlight is not working. The main light is but the fog lights or running lights are not?
My Experience - 5.0/5.0 -
You guys rock… thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Marco was absolutely phenomenal! The paint work turned out like a sheet of glass! Hats off to this crew! Highly recommended
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic and quick job. Thanks so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service,
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Grate job done ahead of schedule thankyou always kept informed of what was going on much appreciated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jesse kept me up to date on my repair from start to finish great job I got my truck back a couple of days sooner than expected
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looked great and was completed well before the estimated time. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast turnaround and made the entire process very easy.
Customer Service - 5.0/5.0 -
Great communication and very considerate.
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Windows still scratched. Piece of trim falling off. Piece missing from inside door handle. Was told it would be fixed and they had to order the parts. 3 weeks later haven’t heard anything
Customer Service - 2.0/5.0 -
No one ever called me with updates. I had to keep calling to check on the status
My Experience - 5.0/5.0 -
Completed ahead of schedule!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The personnel at the New Lenox location were extremely helpful.
Customer Service - 5.0/5.0 -
The personnel at the New Lenox location were extremely helpful.
Likely to Recommend - 5.0/5.0 -
Quality work
Repair Quality - 5.0/5.0 -
Very good Work
Customer Service - 5.0/5.0 -
Cannot complain about customer service
My Experience - 5.0/5.0 -
Super fast turn around and the hail damage repair tools great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The first instance where things went wrong was that I received a call from the service team asking me when I was bringing in my vehicle. My vehicle had been towed to the facility the day of the accident and somehow never checked in the next day. I believe it went an entire day before being checked in. I then received a text that my car would be ready 06/30, no phone call or follow up came from the repair center the day the car was supposed to be ready. Now furthermore when the car is completing a sharp turn or even if the brakes are tapped extremely loud noise is emitting from the vehicle. Completely dissatisfied on the multiple misses.
Customer Service - 0.5/5.0 -
Failure of follow ups and failure of the car being located upon being dropped off from a tow truck. A lot of miscommunications between the shop in general.