Crash Champions #0255 Duvan Dr

4.7 (2,693reviews)
94%
7300 Duvan Dr.,  Tinley Park,  IL  60477

In operation 11 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,693)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail. Many highlighted that repairs were completed ahead of schedule, with vehicles returned in excellent or like-new condition. Communication was a standout strength, with customers appreciating regular text and call updates throughout the repair process. Staff were frequently described as courteous, friendly, and knowledgeable. A few customers noted areas for improvement, including incomplete repairs, insufficient proactive updates, and vehicles returned with unresolved issues such as loose parts or malfunctioning components. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop to others.
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"... detail. The quality of the repair is outstanding—the body lines are perfect, the paint match is flawless, and every aspect of the work was completed with ..." Read more
"... brand new again—just like the day I got it. Their attention to detail, professionalism, and quality of work truly exceeded my expectations. The repair was flawless, and they ..." Read more
"The work they did was perfect! It looked brand new"
"Very thankful for the work done by this shop! Both communication and quality were great. Even with the heavy work load theyre facing following ..." Read more
"... employees. Everyone was friendly and communicate communicated with me every step of the way. They do exceptional work. I dont have one negative ..." Read more
"Crash Champions provided clear and concise information and updates on a consistent basis."
"They kept me informed from beginning to end. Everything was crystal clear as to what they were ..." Read more
"Fantastic communication through text updates."
"They did a wonderful job on the repairs, kept us updated on progress regularly, and actually finished the job a week earlier than ..." Read more

My Experience

Very good experience from start to finish. Very nice people and they did a great job on my repairs. I highly recommend.

Likely to Recommend

For sure. Very happy with this company, Crash Champions

Repair Quality

They did a great job on the repair

Customer Service

Everyone I came in contact with couldn't be any nicer. Very pleasant and thoughtful

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Repair Quality

Customer Service

I was disappointed that my car sat at the shop for almost 3 weeks before they shipped it some where to be fixed. I was pleased with the repairs

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Repair Quality

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Returned Clean

My Experience

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My Experience

My Experience

You are all a class organization. Thanks for the updates and taking care of the insurance. Between my car and house, it’s been a hassle. You were all very professional, specifically Mark and Melissa. Thank you! Tim

Likely to Recommend

I find Crash Champions to be very professional and they did a great job with my vehicle.

Repair Quality

Crash Champions did a fantastic job with my car.

Customer Service

Your employees were extremely kind and helpful.

Likely to Recommend

Recommend But price is still in the air Depends on what you needs are

Repair Quality

Good people

Customer Service

Friendly

Returned Clean

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My Experience

I had to go back due to a hail dent remaining and my hood not being aligned properly. They left the car dirty after the second time.

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Repair Quality

They were very kind to be responsive to my multiple phone calls a day to verify the status of my call, different inspections I had to collaborate on pick up.the whole staff was very helpful.

Customer Service

Returned Clean

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Repair Quality

i dont see anything that improved

Customer Service

Michelle communicated

My Experience

Nice job 👍

Likely to Recommend

Vehicle looks great. Service advisors are knowledgeable and professional.

Repair Quality

Car looks great! The team worked hard to make sure all hail strikes were repaired and did a fantastic job communicating the progress along they way.

Customer Service

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Returned Clean

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Repair Quality

Michelle and her team did a great job. Very timely and stayed on top of informing me of the process. Top quality work. Will continue to choose her and her shop for any body work needs.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Every person I talked with was friendly and professional.

Returned Clean