Gdl Auto Body Inc

4.9 (83reviews)
100%
16510 CRAWFORD AVE,  Country Club Hills,  IL  60478

In operation 20 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (83)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting their vehicles look brand new after repairs. Communication stands out as a major strength, with customers appreciating daily text updates and being kept informed throughout the repair process. The team is frequently described as professional, friendly, and courteous. Timeliness is another highlight, with many repairs completed ahead of schedule. Customers value the thorough cleaning and detailing provided. While most experiences are overwhelmingly positive, a few customers mentioned minor communication concerns and one expressed complete dissatisfaction with their repair.
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"The work is excellent. My car looks so good now. And everyone there was really kind and thoughtful. ..." Read more
"... responsive, friendly and knowledge. Not to mention that my car looks brand new!" Read more
"Great work, highly recommend. This is the second time Ive done this survey"
"It was quick and perfectly executed"
"... me up to date regarding the process of my vehicle. They did an excellent job. It looks brand new. They even detailed and washed my vehicle. I really ..." Read more
"Vehicle was ready before the expected date"
"My car was completed two days before the date quoted."
"... with the body work and the paint looks flawless. They also finished a day ahead of schedule and all the staff was very friendly." Read more
"Ready before promised date"
"Very happy with GDL! The timeliness on getting my truck back. The texts on the progress of repairs"
"Daily texts to inform me of the status of my vehicle"
"... And everyone there was really kind and thoughtful. They always kept me up to date with phone calls and with text messages. The waiting room is kind ..." Read more
"They were always informing me on every steps"
"Messages were on point"
"There was some communication concerns but we were able to work through it"

My Experience

I like how informative GDL by keeping me up to date with the repairs. They did a really good job on my Alfa Romeo

Likely to Recommend

Repair Quality

Customer Service

Friendly and helpful

Returned Clean

Likely to Recommend

They were recommended to me from someone who had wirk done there.

Repair Quality

Customer Service

They were fast a very helpful with my car and what needed to be done.

Returned Clean

My Experience

Very satisfied with my service on my 2923 Chevy Equinox !! There was my 2 nd tine Customer

My Experience

Communication was outstanding!! They made sure they answered every question an concern I had I would definitely recommend

Likely to Recommend

Repair Quality

Great job

Customer Service

Great job

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very good job

Customer Service

The job was did good on SUV I like it

Returned Clean

My Experience

There are a few areas that were missed that needs attention. I was told to bring back and it would be taken care of but overall I am satisfied with the results

My Experience

The body work looks great was just disappointed about the inside of my car was so dirty I have to get it detailed a lot of dirt and dust

Likely to Recommend

Repair Quality

Very good work car was in show room condition when returned to me

Customer Service

Returned Clean

My Experience

My Experience

Very friendly customer service

My Experience

Thank you for the service provided and for the great customer service. Everyone was very nice and honest. We are very pleased with the work done with the car, they left my car looking brand new. We would highly recommend this place to anyone.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The pair was good. The car was clean. The only problem I had was the extra days wait because of late delivery of the part but these things can’t be helped.

Likely to Recommend

Repair Quality

Unfortunately, there was a delay with the repair because of the part didn’t arrive on time. That’s the only thing that went wrong.

Customer Service

Returned Clean

My Experience

Top notch service. Very professional! Explained in detail work required! Performed work and car was ready ahead of schedule! I trust them with my vehicle!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very pleased with the work and workers. Everyone was friendly and professional. I received my car back a day earlier than expected. I already have plans for choosing GDL Auto for my next repairs.

My Experience

I've been with GDL for years. I won't trust any other repair shop to do work on my car. Friendly, Courteous and Honest.🙂

Likely to Recommend

I let friends and family know about GDL.

Repair Quality

GDL is a great auto repair shop. They treat you like family. They don't do work that is not needed, for extra money. I've been going to them for 8 years+.

Customer Service

Returned Clean

My Experience

The turn around was quick. The repairs were excellent. I will be recommending GDL Auto to my friends and family.

Likely to Recommend

Repair Quality

Within two days the repairs were completed on my truck. The work was professionally done and I was very satisfied.

Customer Service

Customer service was great. They were friendly and professional.

Returned Clean

My Experience

Very prompt and courteous. I will consider using them again.

Likely to Recommend

I already have recommended them and I will be going there from now on to get my oil changed.

Repair Quality

Customer Service

They were very professional and explained everything to me during the process. They were kind enough to take me back home after I dropped my car off for repairs.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean