Complete Collision Care Inc.

4.9 (1,372reviews)
97%
4629 Midlothian Turnpike,  Crestwood,  IL  60418

25 years at this location.

Our collision repair facility opened its doors in 1994. We are an independent auto repair facility. Quality and satisfaction is our number one priority!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Lexus Authorized

Reviews (1,372)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or showroom-fresh upon pickup. The thoroughness of repairs, use of quality parts, and outstanding attention to detail are frequently highlighted. Timeliness is a strong point, with numerous customers reporting their vehicles were completed on or ahead of schedule. Customer service receives high marks for being professional, courteous, and attentive, with staff taking time to walk customers through completed work. Vehicle cleanliness upon return is another standout, with many customers delighted to receive their cars detailed inside and out. A few customers noted they had to follow up for status updates rather than receiving proactive communication, and one customer experienced paint quality concerns post-repair, as mentioned directly in their feedback. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"Really satisfied with paint quality and match, however, small speckled by grill may be from dirty spray ..." Read more
"Did an excellent job! Used newquality parts & completed in 3 days. Cannot tell there was any damage."
"... noticed pry tool marks. They repaired it a second time, within a week the paint job is failing. Have to reconnect State Farm." Read more
"Communication about the repairs was stellar. The work completed on my vehicle was EXCELLENT. My car came back to me looking like it was fresh ..." Read more
"The body work was excellent they did a beautiful job however they inadvertently disconnected the touch ..." Read more
"I was very happy with Complete Collision, they had my car fixed in a timely manner and it looked beautiful when I picked it up."
"... 3-4 days, I anticipated repairs being done Friday, received a call shortly after 8am on Thursday my car was ready." Read more
"It was ready at the exact day and time they said it would be. They were actually a few minutes early!"
"Took way longer than i was told it would take 47 days"
"Did an excellent job! Used newquality parts & completed in 3 days. Cannot tell there was any damage."

Likely to Recommend

Repair Quality

Always great company to deal with.

Customer Service

Always great company to deal with.

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You all did a great job on my car.

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Great customer service

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Love this place

Repair Quality

Amazing job.

Customer Service

Super nice people

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Great service. Timely and give me my vehicle back looking brand new.

Customer Service

Great service

Returned Clean

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I already recommended them to a close friend.

Repair Quality

⭐⭐⭐⭐⭐ From Total Tree Damage to Like-New Restoration — Exceptional Craftsmanship and Service from Start to Finish My Toyota RAV4 was towed to Complete Collision Care Inc. after two trees fell on it, so I never had the opportunity to meet the team until I arrived to pick it up. I understood why this shop has such a great reputation before I went there. I want to sincerely thank Dave, Jimmy, Laura, and Mike for the exceptional care they gave me—and my vehicle. They were welcoming, patient, kind, and incredibly helpful. They took the time to answer my questions and made me feel like I was more than just another customer. As for my RAV4… all I can say is wow! They didn’t simply repair it—they practically rebuilt it. The craftsmanship is outstanding, and my SUV looks absolutely beautiful. It’s hard to believe the extensive damage it sustained after two trees fell on it. An accident and the repair process can be stressful, but this team made the experience as smooth and reassuring as possible. Their professionalism, attention to detail, and genuine care are evident in everything they do. Thank you, Dave, Jimmy, Laura, and Mike, for treating both me and my vehicle with such respect. I wholeheartedly recommend Complete Collision Care to anyone in need of collision repair. You have earned my trust, my gratitude, and my highest recommendation. I have already recommended you to one of my closest friends.

Customer Service

Dave, Laura, Jimmy, and Mike treated me with care and concern, I felt like a cherished family member.

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They have the same reputation as Lexus precision of excellence

Customer Service

Outstanding Performance and service

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Very nice and helpful

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Car looks like it was never hit.

Customer Service

Excellent I was treated with total respect.

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I would definitely recommend your shop.

Repair Quality

Thank you everyone did a great job on our car.

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Repair Quality

Excellent job

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Returned Clean

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Repair Quality

Did a great job! Kept us informed.

Customer Service

Returned Clean