Complete Collision Care Inc.

4.9 (1,402reviews)

98%

(708) 385-9999

4629 Midlothian Turnpike, Crestwood, IL 60418

98%

See Photos

4629 Midlothian Turnpike
Crestwood, IL 60418

Get Directions Website Email

About Complete Collision Care Inc.

See Photos

4629 Midlothian Turnpike
Crestwood, IL 60418

Get Directions Website Email

25 years at this location.

Our collision repair facility opened its doors in 1994. We are an independent auto repair facility. Quality and satisfaction is our number one priority!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 4:00 pm
Tue	8:00 am - 4:00 pm
Wed	8:00 am - 4:00 pm
Thu	8:00 am - 4:00 pm
Fri	8:00 am - 4:00 pm
Sat	Closed

* Holiday hours may differ.

Lexus Authorized

Scion

Toyota

Call

Website

Reviews (1,402)

Sort By:
Newest
Rating

1,303 Customers Rated

5 Stars

88.3% Complete

(1238)
4 Stars

3.5% Complete

(49)
3 Stars

0.2% Complete

(3)
2 Stars

0.3% Complete

(4)
1 Star

0.1% Complete

(1)
< 1 Star

0.6% Complete

(8)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or showroom-fresh upon pickup. The craftsmanship, attention to detail, and use of quality parts are frequently highlighted as standout strengths. Customer service receives high marks for being professional, courteous, and personable, with staff going above and beyond to ensure a smooth experience. Cleanliness is another area of delight, as many customers were pleasantly surprised to receive their vehicles spotlessly detailed inside and out. Timeliness is generally well-regarded, with numerous customers reporting their vehicles were completed on or ahead of schedule. A few customers noted areas for improvement directly from their experience: some mentioned they had to proactively call for status updates rather than receiving proactive communication, one noted interior cleanliness was lacking, and another experienced a longer-than-expected repair timeline due to parts delays. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality

"Absolutely a 10 on customer satisfaction. When an issue arose with aftermarket part because ..." Read more

"Did an excellent job! Used newquality parts & completed in 3 days. Cannot tell there was any damage."

"Staff very professional and attentive. Complete Care Collision fixed my car as if I had ..." Read more

"Professional, courteous and excellent repair results. My van was returned to me in pristine condition inside ..." Read more

"The body work was excellent they did a beautiful job however they inadvertently disconnected the touch ..." Read more

Service Quality

Service Quality

"Absolutely a 10 on customer satisfaction. When an issue arose with aftermarket part because ..." Read more

"Did an excellent job! Used newquality parts & completed in 3 days. Cannot tell there was any damage."

"Staff very professional and attentive. Complete Care Collision fixed my car as if I had ..." Read more

"Professional, courteous and excellent repair results. My van was returned to me in pristine condition inside ..." Read more

"The body work was excellent they did a beautiful job however they inadvertently disconnected the touch ..." Read more

Rose (Nissan owner) reviewed 9/17/26

Wendy (Lexus owner) reviewed 9/16/26

Autumn (Lexus owner) reviewed 9/14/26

I had a great experience with Complete Collisions from start to finish! Everyone very professional, friendly and made me feel confident my car was in good hands. I am very pleased with the results, Thank you!!!

Artemio (Lexus owner) reviewed 9/14/26

Charlene (Jeep owner) reviewed 9/11/26

We have used complete collision for several years. Their repair is flawless.

Richard (Volvo owner) reviewed 9/10/26

Aaron (Honda owner) reviewed 9/10/26

David (Acura owner) reviewed 9/9/26

Work performed was perfect, above and beyond customer service!

Joyce (Dodge owner) reviewed 9/7/26

Bea (Dodge owner) reviewed 8/31/26

Jason (Chevrolet owner) reviewed 8/31/26

Nicole (Hyundai owner) reviewed 8/31/26

Great work!!!

Margaret (GMC owner) reviewed 8/31/26

Great place, happy they were recommended to me

Customer service was excellent

Edward (Lexus owner) reviewed 8/31/26

Keith (Kia owner) reviewed 8/28/26

Samuel (Chevrolet owner) reviewed 8/27/26

Unfortunately this is my third time coming here but every time the service was exceptional

Terry (Toyota owner) reviewed 8/27/26

Clean, professional, went above and beyond.

Daphne (Hyundai owner) reviewed 8/27/26

The work was great

Valerie (Lexus owner) reviewed 8/26/26

Staff very professional and attentive. Complete Care Collision fixed my car as if I had not been in an accident. I was concerned my sensors on my vehicle wouldn’t be in alignment. Complete Care Collision assured me everything wrong with my car would be corrected. They delivered. My care runs better than it did before I had the accident (Lol). They detailed it nicely. I would recommend them to any and everyone I know. KUDOS to your staff for their professionalism and AWESOME work they do!

They always kept me updated with everything.

Frank (Subaru owner) reviewed 8/24/26

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view more shops in: Crestwood | 60418

Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Complete Collision Care Inc.

About Complete Collision Care Inc.

Reviews (1,402)

1,303 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean