Crash Champions #0234 Oak Forest

4.7 (5,097reviews)
97%
15232 South Oak Park Avenue,  Oak Forest,  IL  60452

In operation 11 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (5,097)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than before the accident. The team received strong recognition for outstanding communication, including frequent text and call updates that kept customers informed throughout the repair process. Timeliness was a standout highlight, as numerous customers noted their vehicles were completed ahead of schedule. Customers also appreciated the courteous, professional, and friendly staff interactions. A few customers noted areas for improvement directly from their comments, including occasional delays in promised completion dates, some minor post-repair issues requiring return visits, and isolated concerns about front desk interactions and vehicle cleanliness upon return.
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"I was amazing on the workmanship done on my 2014 Toyota Camry! You guys went above and beyond. Thank you for everything! ..." Read more
"High-quality repair, perfect paint match, was completed 9 days ahead of schedule. Very friendly and communicative."
"Crash Champions were wonderful! Everybody was knowledgeable and honest. They provided me with timely updates. They had my car repaired sooner ..." Read more
"Crash Champions did a fantastic job repairing my car. Would definitely recommend."
"Work was performed on schedule, with effective communication throughout. Im impressed."
"... wonderful job you all did. And more than anything how fast you did it. You really did your best!" Read more
"... satisfied.! The car looks fine inside and out and was completed a week earlier than expected." Read more
"Early by 9 days. Amazing!"
"My car was ready 6 days early!!!"
"They got it done before estimated time; well pleased with customer service. Got straight to the point and got ..." Read more
"Excellent customer service fast turn around time and simple easy process from start to finish!!!"
"Communication was excellent and constant."
"Outstanding communication and constant updates-very professional"
"Amazing customer service and outstanding communication every step of the way. I was very impressed with the text ..." Read more
"Hands down one of the best repair shops was on top of notifications and status of work answered all my questions and ..." Read more

My Experience

Great service and communication and work done to my vehicle.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very efficient and professional service.

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Returned Clean

My Experience

My Experience

The manager was very kind and considerate.

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Customer Service

Returned Clean

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Repair Quality

Other than the long wait everything was great

Customer Service

Returned Clean

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My experience with Crash Champions left me with a terrible impression of how your company handles business.

Repair Quality

The car looks good. It should. You had it for long enough.

Customer Service

See above.

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Repair Quality

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My Experience

When we dropped off the vehicle, we explained that the repairs made on the vehicle earlier this year had an issue. There is major penetration of air into the leg area of the passenger. To the point where the person sitting there must cover their legs because of the cold air coming thru. The repairs had a lifetime warranty so we brought this up when we dropped it off for the new repairs needed. Driving the vehicle home we could tell this was not addressed.

My Experience

I was extremely happy with the repairs.

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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.. Chi Heights gets a 3

Repair Quality

This location was very accommodating in they were proactive in collaborating with my Insurance to correct a 3-time scheduling conflict. The location in Chicago Heights we absolutely not

Customer Service

Again the Tinley Park C. Service...very good. Chi. Heights absolutely not

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Returned Clean

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My Experience

It was fine…..took awhile but so did the roof and gutter repairs and still waiting for the contractor for damage in bedroom! A lot of folks having issues from the derecho! Thanks!

My Experience

Looks great! Thank you!

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Repair Quality

Customer Service

My Experience

My Experience

They got it done before estimated time; well pleased with customer service. Got straight to the point and got everything done beyond satisfactory.