Gerber Collision & Glass - Orland Park/Sw Hwy.

4.9 (4,563reviews)

98%

(708) 361-1211

13433 Southwest Hwy, Orland Park, IL 60462

98%

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13433 Southwest Hwy
Orland Park, IL 60462

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About Gerber Collision & Glass - Orland Park/Sw Hwy.

See Photos

13433 Southwest Hwy
Orland Park, IL 60462

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Orland Park/SW Hwy offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English
Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

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Reviews (4,563)

Sort By:
Newest
Rating

3,807 Customers Rated

5 Stars

71.8% Complete

(3277)
4 Stars

7.5% Complete

(340)
3 Stars

1.4% Complete

(63)
2 Stars

0.8% Complete

(36)
1 Star

0.6% Complete

(28)
< 1 Star

1.4% Complete

(63)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with many noting repairs that left vehicles looking brand new, featuring flawless paint matching and meticulous attention to detail. Communication was a standout strength, with customers appreciating regular text and phone updates that kept them informed throughout the repair process. Timeliness was frequently highlighted, as vehicles were often completed ahead of schedule, exceeding expectations. A few customers noted areas for improvement, including instances of incomplete repairs, delays beyond initial estimates, and occasional lapses in communication - all drawn directly from customer comments.

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Service Quality
Timeliness
Communication

"... rate Gerber Collision a 10 but in reality a 100!! The work done was superior!! Every one at the shop are the most professional people I have ever had ..." Read more

"My car looks brand new again. You would never know it had to be repaired in the first place. Paint match ..." Read more

"Repairs made my car like new again! Very quality job"

"Fantastic customer service. Amazing repair. Beyond happy!"

"Never fixed my car got it back with check engine light on and my window was broke and my Tahoe sign is not ..." Read more

"It was ready before expected date. Completely satisfied."

"... regularly as to the progress of the repair and the completion was several days earlier than the expected completion date." Read more

"... same. Everyone took their time explaining to me and I got my car back two weeks ahead of schedule." Read more

"A week to 10 days became over 3 weeks. That is unacceptable"

"Only downside was it took over a month. But Id rather that and have it done right than quickly with issues."

"... for every step of the process. From drop off, to weekly messagesupdates, communicating with the insurance company, and even simplified the pick up! Thanks ..." Read more

"Friendly, knowledgeable staff. Great communication and extremely accommodating."

"The car looks great and I appreciated the transparent communication throughout the process."

"Communication was great. Love the predictability of Tues Thurs updates."

"Very helpful, communicative, and transparent."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication