Gerber Collision & Glass - Munster

4.8 (3,834reviews)

97%

(219) 924-4722

490 - 45th St, Munster, IN 46321

97%

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490 - 45th St
Munster, IN 46321

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About Gerber Collision & Glass - Munster

See Photos

490 - 45th St
Munster, IN 46321

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Munster offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English
Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (3,834)

Sort By:
Newest
Rating

3,306 Customers Rated

5 Stars

75.2% Complete

(2885)
4 Stars

6.2% Complete

(239)
3 Stars

1.7% Complete

(65)
2 Stars

1.2% Complete

(46)
1 Star

0.5% Complete

(19)
< 1 Star

1.4% Complete

(52)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff being described as professional, friendly, and caring. The quality of repairs is highly regarded, with vehicles often looking brand new after service. Communication stands out as a major strength, with regular updates via calls and texts keeping customers informed throughout the repair process. Timeliness exceeds expectations, with many repairs completed ahead of schedule. The cleanliness of returned vehicles impresses customers, often being cleaner than when dropped off. While most experiences are overwhelmingly positive, some customers noted minor issues with communication gaps and occasional quality concerns that required follow-up visits.

Select to learn more

Service Quality
Timeliness
Communication

"... step of the work. Tremendous customer relations. The repair work exceeded every possible expectation that we had. They did absolutely exceptional work. ..." Read more

"I was very pleased with the service and work done, it took less time than I expected and was a professional ..." Read more

"You guys have done excellent work on my vehicle both times. And this time the work was finished much ..." Read more

"Exceptional in every way!"

"Every thing honestly went unexpectedly smoothly I would highly recommend Gerber collision"

"Yes it was ready a week earlier! 😍"

"Much sooner than than was expected."

"I was happy to hear it was done earlier than I expected"

"It was finished almost 2 weeks faster than expected. I'm sure that's not typical, but it was impressive."

"It was ready much earlier, which was a pleasant surprise"

"They kept us updated at every step of the work. Tremendous customer relations. The repair work exceeded ..." Read more

"Every step my vehicle was going through they updated me. So 😊"

"I received notification of all procedures being done and was kept up to date They were very efficient"

"Received frequent communication of updates"

"Very good with communication and updates"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... step of the work. Tremendous customer relations. The repair work exceeded every possible expectation that we had. They did absolutely exceptional work. ..." Read more

"I was very pleased with the service and work done, it took less time than I expected and was a professional ..." Read more

"You guys have done excellent work on my vehicle both times. And this time the work was finished much ..." Read more

"Exceptional in every way!"

"Every thing honestly went unexpectedly smoothly I would highly recommend Gerber collision"

"Yes it was ready a week earlier! 😍"

"Much sooner than than was expected."

"I was happy to hear it was done earlier than I expected"

"It was finished almost 2 weeks faster than expected. I'm sure that's not typical, but it was impressive."

"It was ready much earlier, which was a pleasant surprise"

"They kept us updated at every step of the work. Tremendous customer relations. The repair work exceeded ..." Read more

"Every step my vehicle was going through they updated me. So 😊"

"I received notification of all procedures being done and was kept up to date They were very efficient"

"Received frequent communication of updates"

"Very good with communication and updates"

Tracey (Ford owner) reviewed 8/3/26

Steve is very thorough & the team did a fantastic job as always!

Adam (Ford owner) reviewed 7/31/26

It was a good experience. They did a great job

Alonzo (Cadillac owner) reviewed 7/30/26

The workers have nice personalities

Emilie (Chevrolet owner) reviewed 7/30/26

On the front passenger side the window still looks like it is out of line from the dent that was above that window.

Maria (Toyota owner) reviewed 7/30/26

Dan (Hyundai owner) reviewed 7/30/26

Andy (Chevrolet owner) reviewed 7/29/26

Barbara (Buick owner) reviewed 7/29/26

Constant updates were a big help. Denise was very helpful with all my questions and concerns.

Lisa-Joel (Kia owner) reviewed 7/29/26

Gerber Collision and Glass in Munster were great!!

We have used Gerber Collision And Glass multiple times and we are always happy with their service.

Maria (Kia owner) reviewed 7/27/26

I will use and recommend when needed

Very professional and communicative

Customer service at its best

Marissa (Jeep owner) reviewed 7/23/26

Gabriela (Ford owner) reviewed 7/23/26

Everything was great, and my car looks greats, very good communication from Steve

Tiffany (Chevrolet owner) reviewed 7/22/26

Excellent customer service. Kept me updated and finished days before promised

Doralynne (Infiniti owner) reviewed 7/20/26

From the moment I walked in the door, Denise and Marty were great. I know the job would be done. My car looks amazing and I got it back a day earlier than promised. So happy. One satisfied customer! Kudos!

Mattie (Chevrolet owner) reviewed 7/20/26

I received updates about the progress of my car,Regularly.They Are Amazing And Professional Team

Friends and Family

Very Satisfied

Cristina (Honda owner) reviewed 7/20/26

The bodywork job was great, but the inside of the vehicle was terribly dusty.

Diane (Cadillac owner) reviewed 7/20/26

I was very happy with the way they kept me updated about the process of my vehicle. They really made me feel like I was a priority.

Blaine (Hyundai owner) reviewed 7/20/26

Gerber did such an awesome job on my car! It looks brand new! Alyssa was my agent, and was very communicative and friendly.

Great!

Serena (Honda owner) reviewed 7/19/26

Woman at the front desk (name possibly Mary) was very sweet and helpful. Very friendly, great small talk/company while waiting. Give her a raise

Kenya (Ford owner) reviewed 7/19/26

Wrong and worn used parts placed on a new car, missing parts taken from vehicle

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view more shops in: Munster | 46321

Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Gerber Collision & Glass - Munster

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Munster

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,834)

3,306 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?