Phils's Collision Center

4.9 (996reviews)
99%
1530 W US Highway 30,  Schererville,  IN  46375

In operation 95 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Ford

Reviews (996)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked brand new or better than before the damage. The shop receives high marks for outstanding communication, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness is a recurring highlight, as repairs are often completed ahead of schedule. Customers also appreciate the friendly, professional, and knowledgeable staff who make the repair experience stress-free and seamless. A few customers noted areas for improvement, including desires for more proactive updates, concerns about repair turnaround time, and isolated issues with detailing quality and wheel replacement. Overall, the vast majority of customers express strong satisfaction and enthusiastically recommend the shop to friends and family.
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"... entire process, which made the experience stress-free. The quality of their workmanship was truly top-tier. My vehicle was completed a day earlier than scheduled ..." Read more
"Absolutely best auto body repair facility in the area! Flawless quality, commitments kept, constant updates, strong ..." Read more
"Phils provides phenomenal service. Their attention to detail and commitment to keeping customers informed throughout ..." Read more
"Flawless! They even saved me money on my rental car!"
"Their professionalism, attention to detail, and customer care keep me coming back. Phils Collision is always my ..." Read more
"... quality of their workmanship was truly top-tier. My vehicle was completed a day earlier than scheduled and returned to me in pristine condition—it looked ..." Read more
"... going to play out from time frame to completion, which was a few days earlier than expected, down to their help with my rental vehicle. OUTSTANDING! I would recommend ..." Read more
"They completely the work early."
"vehicle was ready on the date promised all went great happy w results"
"They gave me an initial estimate and completed it before that date."
"I received updates daily regarding the progress of the repair. I never expected daily updates!"
"... better they knew what to do and helped. Not only that they texted me updates and stayed on schedule. Not only that but customer service is amazing, every ..." Read more
"Kept us updated throughout the whole process"
"... prompt and helpful during the entire process and they gave me updates often. This was my 2nd visit with them, and I would use them again." Read more
"They called me when it was done but there were no updates given that I am aware of knowing."

Likely to Recommend

I would recommend Phil's Collison.

Repair Quality

We are very satisfied with the work of Phil's Collision shop. We had multiple cars repaired there. I would highly recommend their shop. They are a 10 out of 10!

Customer Service

The customer service is outstanding.

My Experience

You are all a God send! Well done. I do appreciate you all.

My Experience

Nothing to complain about. Great job, friendly workers, finished ahead of time. I'm completely satisfied.

My Experience

Excellent job - Phil’s Collision Center Unfortunately, I had to put the same car in the shop again due to an 2nd unfortunate accident. Both times Phil’s Collision personnel has exceeded expectation, my car looks like I just purchase a new car from the dealership. Thank you all at Phil’s Collision - you guys are fantastic.

My Experience

Staff friendlly and efficient. Girls at front super. Ed explained everything tha was done

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job.on time service

Customer Service

Nice people.

Returned Clean

My Experience

Big Ed and the whole team were professional and had great communication throughout the repair process. The great attention to details was one of the things I like the most. Great job Phils Collision Terry

Likely to Recommend

Repair Quality

Great help through the process. Great communication.

Customer Service

Returned Clean

My Experience

The staff was very prompt and helpful during the entire process and they gave me updates often. This was my 2nd visit with them, and I would use them again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

When I dropped my car off to be repaired they had a nice young man drive me home and pick me up to go to take me to Phil’s so o could pick up my repaired car and drive it home..😊

Repair Quality

ED was a great help to me. He even sent me a photo of my damaged Right mirror for my records.😊

Customer Service

Returned Clean

My Experience

They do great work and are very informative thru out the whole process

Likely to Recommend

Repair Quality

Phil's does great work and repaired everything my car needed after the accident to my satisfaction - as good as new.

Customer Service

They gave me an initial estimate and completed it before that date.

My Experience

Likely to Recommend

Repair Quality

Excellent work! Thanks!

Customer Service

Returned Clean

Likely to Recommend

They are very accommodating and there work is great

Repair Quality

They do excellent work

Customer Service

Very friendly

Returned Clean

Likely to Recommend

All of our friends and family will know how highly we speak of Phil’s Collision center.

Repair Quality

Body work was great and communication was an A+

Customer Service

Customer service was above and beyond

My Experience

Phil’s collision is top notch customer service thanks for the great service.

Likely to Recommend

Repair Quality

Very top notch work and customer service

Customer Service

Top notch service and staff

Likely to Recommend

They are the best in the area. I have made comparisons.Some small shops wanted me to drop off vehicle, leave overnight for the issue that was repaired in an hour at Phil's once the parts arrived. I sat and waited, drank coffee, ate tootsie rolls and chatted with office staff. I love this team.

Repair Quality

Phil and his team, which includes his office staff, are the most kind, professional, personable group of individuals one could ever encounter. They are efficient and honest to work with. I always know when I have an issue with my car they are a trusted team.

Customer Service

The service is superb.

My Experience

Everything went fantastically. The communication, quality of work, and friendliness of everyone at Phil’s was exceptional. I will continue to refer my clients, friends, and family to you. Thanks again, Dan Kalinowski

My Experience

Likely to Recommend

Phil’s did such a great job with Hybrid Grand Highlander. I am super happy.

Repair Quality

They replaced everything with new I am glad I chose Phil’s for my repair.

Customer Service

Everyone was very helpful and could tell me right away by my name and vehicle. I enjoyed the personal touch from a family owned shop

Returned Clean