Crash Champions #0235 Tinley Park

4.7 (4,890reviews)
94%
18040 S Oak Park Avenue,  Tinley Park,  IL  60477

In operation 11 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (4,890)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional staff, and excellent communication throughout the repair process. Many highlight that vehicles were completed ahead of schedule, with frequent text and phone updates keeping them informed every step of the way. Repair quality receives high marks, with numerous customers noting their vehicles looked brand new upon return, and several expressing pleasant surprise at complimentary interior and exterior cleaning. The seamless coordination with rental car services is frequently appreciated. A few customers noted areas for improvement based on their experiences, including occasional delays in completion dates, isolated instances of incomplete repairs requiring return visits, and requests for more proactive communication when timelines change. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"... updates so I always knew the status of the repairs. The repair work itself was superb. My vehicle looks amazing and they even cleaned it inside and out before returning ..." Read more
"... exceptional experience we had with Crash Champions. The customer service was prompt and professional, and turned an unfortunatel situation into a pleasure. ..." Read more
"Our Toyota Corolla was perfectly repaired. They washed and detailed the car inside and out. ..." Read more
"Your work is impeccable. Youre a customer service is off the charts. Ive never had such an amazing experience. We are ..." Read more
"Customer service and the work done on my car was exceptional. They even cleaned the inside which was unexpected. ..." Read more
"My vehicle was finished one week earlier than estimated. They allowed me to drop off my Enterprise rental ..." Read more
"Very quick repair and the car was ready at the estimated time. It was vacuumed and smelled good upon its return. ..." Read more
"... about the progress of the repairs on my vehicle. They also finished it ahead time. It was also great that I was able to pick and drop ..." Read more
"Great service and finished earlier than anticipated. They did a great job. Would highly recommend."
"Its was two days late because of the holiday. 🤩"
"On a scale of 1-10, I would give them a 12! Service and communication was outstanding."
"... professional and provided excellent customer service. I was provided with updates on my vehicle while being repaired in this shop. This company gets a10 out of 10." Read more
"The communication mid-way was appreciated. Estimate was on target, appreciated the warning that ..." Read more
"Repairs were done in a timely manner. Communication was excellent throughout the entire process. My car looks as good as new."
"Can't say enough good things about the process and communication throughout my vehicle repair."

My Experience

Everyone was well informed, helpful, polite and just plain nice! You have no idea how far this goes. Give all your employees a raise!

My Experience

I wish that the day of discharge went more smoothly. I couldn't get anybody to call me me back. I called several times that day beginning in the mid morning to mid afternoon. I was anxious to pick up my car

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Returned Clean

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Nice an friendly

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There was a long delay to get my car repaired. If the length of the delay would have made more clear at the start, I may have waited to put my car in. Thereby saving money on rental fees.

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Returned Clean

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Returned Clean

My Experience

Great Job

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Returned Clean

My Experience

Car looks great. Everyone in the office was very nice and telling me step-by-step, but what’s going on?

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Repair Quality

I had used Crash Champions previously and my second experience with them was just as good. Christy and Tim kept me up to date with the repairs.

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Christy and Tim were great!

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Returned Clean

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My Experience

Excellent car repair and very good customer service. Thank you. These employees were there till the power went out during bad storms with tornadoes.

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You are full currently and not accepting more vehicles

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Returned Clean

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Returned Clean

My Experience

Worth the wait.

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Taking a little longer than 1st quoted. Things happen no problem

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Repair Quality

They did a Great job!

Customer Service

They were extremely communicative on every move..